Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JENNIFER COTELA

Brampton,ON

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Brampton Endocrinology
10.2022 - Current
  • Hospital Billing
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Meditech
  • WHMIS Certified
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Used Accuro-Medeo to schedule appointments for doctor visits and procedures.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Performed medical records management, including filing, organizing and scanning documents.

Temporary Position

Rheumatology Associates Brampton
11.2022 - 12.2022
  • Accuro EMR
  • Skilled at working independently and collaboratively in a team environment.

Medical Office Assistant

B&C Urgent Care
01.2020 - 09.2022
  • Triaged patients, took vitals (blood pressure/oxygen saturation/weight/urine dip/pregnancy test)
  • Basic dressing/wart treatment
  • Assisted Doctors with procedures (stitches, pap smear)
  • Greeted patients
  • Called and booked/canceled appointments
  • Prepared/administered injections
  • Phlebotomy
  • Accuro EMR
  • Performed ECG
  • Vaccines/supplies orders
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Volunteer

Heart Lake Cosmetic Dermatology
01.2019 - 02.2019
  • Triaged patients: blood pressure, weight, case report
  • Answered phone calls and confirmed appointments
  • Greeted patients
  • Scanned and faxed documents
  • Oscar EMR

Education

Diploma in General Education -

Nelson Mandela High School
Argentina
01.2009

Medical Office Assistant -

Trios College
Brampton, Ontario
01.2018

Skills

  • Medical Terminology
  • Sage 50
  • CPR and First AID
  • Outlook
  • Clinical Procedures
  • Word
  • Medical Transcription
  • Excel
  • Pathology and Pharmacology
  • PowerPoint
  • Customer Service and practice administration
  • Keyboarding
  • Basic and Intermediate Accounting
  • Abel Med Scheduling
  • Oscar EMR
  • Accuro EMR

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Temporary Position

Rheumatology Associates Brampton
11.2022 - 12.2022

Medical Assistant

Brampton Endocrinology
10.2022 - Current

Medical Office Assistant

B&C Urgent Care
01.2020 - 09.2022

Volunteer

Heart Lake Cosmetic Dermatology
01.2019 - 02.2019

Medical Office Assistant -

Trios College

Diploma in General Education -

Nelson Mandela High School

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JENNIFER COTELA