Prabhjot Kaur
New Glasgow,NS
Summary
Dynamic Front Store Supervisor skilled in training teams and optimizing store operations. Known for effective communication and conflict resolution, contributing to enhanced customer satisfaction and operational efficiency. Ready to drive impactful results in a fast-paced retail environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Store Supervisor
Shoppers Drug Mart
New Glasgow, NS
12.2023 - Current
- Supervised daily operations, including opening/closing procedures, cash handling, and customer service resolution.
- Managed and trained team of 15 associates, ensuring consistent execution of store policies and visual merchandising standards.
- Handled inventory ordering, stock replenishment, and controlled shrink through regular audits.
- Increased efficiency by streamlining front-end procedures.
- Ensured compliance with health, safety, and corporate policies.
- Collaborated with team members to optimize store layout and product displays.
- Resolved conflicts between staff members when necessary through effective communication techniques.
Cashier
Walmart
New Glasgow, Nova Scotia
11.2023 - 03.2024
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and gift card transactions accurately.
- Enforced store policies regarding returns and exchanges effectively.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York, Ontario12-2022
Skills
- Retail Operations & POS Systems
- Cash Handling & Reconciliation
- Customer Service & Conflict Resolution
- Team Leadership & Training
- Inventory Management
- Safety & Compliance Procedures
Certification
- First aid and cpr
- smart serve
Timeline
Front Store Supervisor
Shoppers Drug Mart
12.2023 - Current
Cashier
Walmart
11.2023 - 03.2024
High School Diploma -
Seneca College of Applied Arts And Technology
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