Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prabhjot Kaur

New Glasgow,NS

Summary

Dynamic Front Store Supervisor skilled in training teams and optimizing store operations. Known for effective communication and conflict resolution, contributing to enhanced customer satisfaction and operational efficiency. Ready to drive impactful results in a fast-paced retail environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Store Supervisor

Shoppers Drug Mart
New Glasgow, NS
12.2023 - Current
  • Supervised daily operations, including opening/closing procedures, cash handling, and customer service resolution.
  • Managed and trained team of 15 associates, ensuring consistent execution of store policies and visual merchandising standards.
  • Handled inventory ordering, stock replenishment, and controlled shrink through regular audits.
  • Increased efficiency by streamlining front-end procedures.
  • Ensured compliance with health, safety, and corporate policies.
  • Collaborated with team members to optimize store layout and product displays.
  • Resolved conflicts between staff members when necessary through effective communication techniques.

Cashier

Walmart
New Glasgow, Nova Scotia
11.2023 - 03.2024
  • Processed customer transactions efficiently at the point of sale.
  • Assisted customers with product inquiries and store navigation.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Handled cash, credit, and gift card transactions accurately.
  • Enforced store policies regarding returns and exchanges effectively.
  • Worked closely with front-end staff to assist customers.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, Ontario
12-2022

Skills

  • Retail Operations & POS Systems
  • Cash Handling & Reconciliation
  • Customer Service & Conflict Resolution
  • Team Leadership & Training
  • Inventory Management
  • Safety & Compliance Procedures

Certification

  • First aid and cpr
  • smart serve

Timeline

Front Store Supervisor

Shoppers Drug Mart
12.2023 - Current

Cashier

Walmart
11.2023 - 03.2024

High School Diploma -

Seneca College of Applied Arts And Technology

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Prabhjot Kaur