Summary
Overview
Work History
Education
Skills
Languages
Full Time Mom
Work Availability
Timeline
Babysitter

Meg Braye

Calgary,AB

Summary

Versatile and results-driven professional with a proven track record at Shoppers Drug Mart, enhancing customer loyalty through exceptional service and complaint resolution. Skilled in cash management and multitasking, adept at fostering positive relationships and ensuring seamless operations. Demonstrates adaptability and reliability, with a focus on achieving business goals and exceeding performance expectations.

Overview

16
16
years of professional experience

Work History

Front Store Supervisor

Shoppers Drug Mart
01.2019 - Current
  • Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Completed store opening and closing procedures.
  • Quickly and accurately counted cash and lottery at start and end of each shift.
  • Updated store displays frequently to store standard while highlighting key products or trends effectively.
  • Opened inventory boxes and restocked shelves.
  • Rotated stock according to dates and protocols.

School Bus Driver

Southland Transportation Ltd.
09.2015 - 10.2018
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Facilitated smooth transitions between home life and school by providing consistent support during pick-up/drop-off times for special needs children.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.

Office Administrative Assistant

Weedman Lawn Care & Air Filter Sales and Service
02.2012 - 08.2015
  • Enhanced customer satisfaction with timely and accurate payment processing, addressing any issues promptly and professionally.
  • Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.
  • Maintained and processed invoices, deposits, and money logs.
  • Reviewed and processed client electronic payments and check deposits.
  • Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
  • Answered central telephone system and directed calls accordingly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution of drivers, techs and office staff.
  • Directed dispatching, routing, and tracking of numerous fleet vehicles.
  • Resolved customer problems, complaints and cancellations of services.
  • Confirmed appointments, communicated with clients, and updated client records.

Retail Sales Supervisor

Addition Elle
11.2008 - 08.2015
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed strong product knowledge to recommend suitable clothing options based on customers'' needs, preferences, and desired fit.
  • Processed customer transactions accurately, ensuring a seamless checkout experience while promoting loyalty programs and upcoming promotions.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Education

High School Diploma -

Lord Selkirk Regional Comp. Secondary School
Selkirk, MB
06-2007

Skills

  • Customer experience
  • Multitasking
  • Cash handling and management
  • POS system operations
  • Store operations
  • Key holder experience
  • Complaint resolution
  • Problem-solving abilities
  • Adaptability
  • Reliability

Languages

English
Native or Bilingual

Full Time Mom

I have 4 children and a hard working husband that I work around, family come first. My availability is limited however I will always try to accommodate. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Store Supervisor

Shoppers Drug Mart
01.2019 - Current

School Bus Driver

Southland Transportation Ltd.
09.2015 - 10.2018

Office Administrative Assistant

Weedman Lawn Care & Air Filter Sales and Service
02.2012 - 08.2015

Retail Sales Supervisor

Addition Elle
11.2008 - 08.2015

High School Diploma -

Lord Selkirk Regional Comp. Secondary School

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Meg Braye