Othniel Ibrahim
Calgary,CA
Summary
Dynamic and organized professional with a strong work ethic, experienced in customer service at Pwatee's Beautique Salon. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in appointment scheduling and team collaboration, consistently delivering high-quality service while maintaining a positive attitude in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Volunteer
Richmond Hill Baptist Church
06.2025 - 06.2025
- Assisted in organizing community outreach programs, enhancing local engagement and volunteer participation.
- Coordinated logistics for events, ensuring timely setup and smooth execution.
- Developed promotional materials to increase awareness of volunteer opportunities and events.
- Supported team members by providing training on operational processes and best practices.
Lawn Mower
05.2023 - 07.2023
- Operated lawn mowers and landscaping equipment to maintain residential and commercial properties.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Assisted in planning and executing lawn care schedules for diverse clients.
- Implemented efficient mowing techniques to enhance lawn appearance and health.
House Sitter
01.2022 - 12.2022
- Managed daily care routines for pets, ensuring well-being and comfort.
- Maintained cleanliness and organization of property, enhancing overall presentation.
- Executed security measures to protect client property during absences.
- Communicated effectively with homeowners regarding updates and concerns.
Dog Walker
03.2020 - 12.2022
- Managed daily walks for multiple dogs, ensuring safety and well-being during outings.
- Developed strong rapport with clients, enhancing customer satisfaction and loyalty.
- Maintained accurate records of each dog's behavior and health during walks.
- Adapted walking routes based on individual dog needs and environmental factors.
Receptionist
Pwatee's Beautique Salon
06.2022 - 09.2022
- Managed multi-line phone system, efficiently directing calls to appropriate departments
- Greeted visitors, providing exceptional customer service and ensuring a welcoming environment
- Scheduled appointments and coordinated meetings, optimizing calendar management for office staff
- Maintained accurate records of incoming and outgoing correspondence to enhance office organization
Cashier
Pwatee's Beautique Salon
06.2022 - 09.2022
- Processed customer transactions efficiently, ensuring accuracy and speed at checkout.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted in training new cashiers on register operations and customer service protocols.
Pet Sitter
08.2021 - 04.2022
- Provided daily care for pets, ensuring well-being and adherence to specific dietary needs.
- Developed and maintained trusting relationships with pet owners through effective communication.
- Monitored pet behavior and health, promptly addressing concerns with owners as needed.
- Executed pet walking and exercise routines, fostering physical activity and mental stimulation.
House Cleaner
01.2022 - 03.2022
- Performed comprehensive cleaning tasks, ensuring spaces met high standards of cleanliness and sanitation.
- Utilized commercial-grade cleaning equipment and supplies to maintain efficiency and effectiveness in cleaning processes.
- Organized cleaning schedules to optimize time management and service delivery across multiple client locations.
- Trained new team members on safety protocols and effective cleaning techniques to enhance overall team performance.
Education
No Degree -
Ernest Manning Highschool
Calgary, AB06-2026
No Degree -
Doveland Highschool
Abuja, Nigeria06-2023
Skills
- Customer Service & Client Relations
- Appointment Scheduling (incl Fresha Software)
- Verbal & Written Communication
- Teamwork & Collaboration
- Problem-Solving
- Time Management & Organization
- Responsible & Punctual
- Adaptability & Flexibility
- Patience & Empathy
- Strong Work Ethic & Integrity
- Pet & House Care Experience
- Community Service & Volunteering
- Customer and client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Customer assistance
- Customer service
- Work ethic and integrity
- Patience and empathy
- Fresha(Appointment Software)
Languages
English
Native or Bilingual
Interests
- Team Sports
- Gym Workouts
- Committed to improving personal fitness through regular participation in soccer and basketball
- Cooking
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- I enjoy cooking for friends and family gatherings
- Video Gaming
- I play the guitar, piano, and saxophone
Extracurricular activities
- CYDC Basketball Travel Team (2024)
- Calgary Rangers 08 Soccer Team
- Ernest Manning High School Soccer Team
- Ernest Manning Robotics Team
Timeline
Volunteer
Richmond Hill Baptist Church
06.2025 - 06.2025
Lawn Mower
05.2023 - 07.2023
Receptionist
Pwatee's Beautique Salon
06.2022 - 09.2022
Cashier
Pwatee's Beautique Salon
06.2022 - 09.2022
House Sitter
01.2022 - 12.2022
House Cleaner
01.2022 - 03.2022
Pet Sitter
08.2021 - 04.2022
Dog Walker
03.2020 - 12.2022
No Degree -
Ernest Manning Highschool
No Degree -
Doveland Highschool
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