Ruth Imahe
Calgary,Alberta
Summary
Administrative Officer with over 5 years of progressive experience in office management, and customer care, demonstrating expertise in optimizing processes and fostering cross-team collaboration. Proficient in Microsoft Office Suite, equipped with strong organizational, communication, and problem-solving skills, driving efficiency and effectiveness in administrative functions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Officer
Epaphrase and Associate Limited
Abuja
03.2023 - 08.2025
- Managed calendars, scheduled meetings, and coordinated travel for Principals, ensuring 100% punctuality.
- Achieved 98% on-time delivery of office supplies and construction materials through effective vendor coordination.
- Improved reporting efficiency by streamlining filing and expense tracking systems while adhering to budget constraints by 15%.
- Enhanced staff engagement by leading logistics for team lunches and cross-department meetings.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Administrative Officer – Civil, Electrical & Mechanical Stores
I.T.B. Nigeria Limited
Lagos
02.2020 - 03.2023
- Oversaw daily administrative functions for $250M+ residential project, maintaining effective communication between procurement, engineers, and site teams.
- Achieved 30% reduction in material loss via improved documentation practices and daily reconciliations.
- Enhanced procurement efficiency by 40% through adoption of digital stock monitoring and reporting dashboards.
- Facilitated cross-department collaboration by coordinating information exchange among technical, procurement, and admin teams.
- Supported customer-facing operations by managing contractor and client requests, ensuring 95% of issues were resolved on first contact.
- Improved stakeholder satisfaction by providing timely progress updates and personalized assistance, reducing escalation cases by 25%.
Education
Bachelor of Engineering (B.Eng.) - Civil Engineering
Ambrose Alli University
01.2022
Skills
- Executive and Team Support
- Customer Service & Client Relations
- Calendar and Travel Management
- Facilities and Office Operations
- Procurement and Vendor Relations
- Event and Meeting Coordination
- Internal and External Communications
- Inventory and Supply Chain Management
- Documentation and Compliance Reporting
- Stakeholder Liaison and Building Management
- Microsoft Office Suite Proficiency
Languages
English
Full Professional
Certification
- Soft Skills: Complex Conversations – SOPA, Canada
- Workplace Communications – SOPA, Canada
- Professional Certificate of Secretary – MTF Institute of Management, Technology and Finance
- Human Resources Expert: Employee Relations and Engagement – MTF Institute of Management, Technology and Finance
Timeline
Administrative Officer
Epaphrase and Associate Limited
03.2023 - 08.2025
Administrative Officer – Civil, Electrical & Mechanical Stores
I.T.B. Nigeria Limited
02.2020 - 03.2023
Bachelor of Engineering (B.Eng.) - Civil Engineering
Ambrose Alli University