Summary
Overview
Work History
Education
Skills
Languages
Other contributions
Timeline
Generic

Isabella Vergara Nogueira

Calgary,AB

Summary

Enthusiastic and detail-oriented professional seeking a Cash Office position at Holt Renfrew, leveraging extensive experience in retail customer service and administrative skills. Adept at managing cash, ensuring accuracy, and maintaining a high standard of organization and professionalism. Thrives in fast-paced environments and iscommitted to contributing to team success. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

7
7
years of professional experience

Work History

Beauty Advisor / Retail Sales Associate

Shoppers Drug Mart
Calgary, Canada
04.2022 - 12.2022
  • Operated cash register and handled monetary transactions with precision
  • Assisted in maintaining a clean and organized store environment while meeting high customer service standards
  • Worked closely with the counter manager to ensure smooth daily operations and customer satisfaction
  • Developed and implemented a successful client retention program, increasing customer satisfaction and loyalty
  • Supported team in achieving sales goals and promotions

Keyholder / Retail Sales Associate

CELYN ROZE
Calgary, Canada
09.2021 - 01.2022
  • Led team operations, ensuring a positive and energetic atmosphere for customers and staff
  • Coordinated sales campaigns and merchandising efforts, maintaining visual standards
  • Trained staff on sales techniques and customer service best practices
  • Managed cashier duties and performed daily cash reconciliations

Intern

Nash Productions
Calgary, Canada
04.2021 - 08.2021
  • Assisted with visual and audio production for podcasts and video projects, ensuring smooth execution of shoots and recordings
  • Managed social media platforms, promoting content and engaging with the audience
  • Conducted research, pitched local stories, and edited content for production

Retail Sales Associate / Supervisor

Payless Shoes
Calgary, Canada
01.2019 - 04.2019
  • Promoted products, services, and savings plans, effectively increasing sales
  • Recruited and trained new employees, ensuring they met company standards
  • Managed customer complaints and resolved issues with professionalism and efficiency
  • Assisted in the oversight of cash handling procedures and store closing processes

Retail Sales Associate

Maska Mode
Calgary, Canada
04.2018 - 11.2018
  • Provided excellent customer service and product knowledge to increase sales
  • Handled cash transactions and returns in accordance with company policies
  • Assisted in maintaining a clean and organized store while meeting visual merchandising standards

Retail Sales Associate

Guess
Calgary, Canada
04.2016 - 09.2017
  • Developed strong customer relationships, offering personalized product recommendations
  • Managed cash register, processed sales, and ensured accurate cash handling
  • Trained new employees on store policies, customer service, and product knowledge

Education

Diploma - Journalism (Print & Online Major)

Southern Alberta Institute of Technology (SAIT)
08.2022

Skills

  • Cash Handling & Transactions
  • Customer Service & Client Relations
  • POS Systems & Retail Software
  • Strong Attention to Detail
  • Data Entry & Record Keeping
  • Team Leadership & Staff Training
  • Time Management & Multitasking
  • Social Media & Digital Communication

Languages

  • Spanish, Fluent, written and verbal
  • English, Fluent

Other contributions

https://isabellavergaranog.wixsite.com/isabella-vergara, http://www.xpressmagazine.ca/

Timeline

Beauty Advisor / Retail Sales Associate

Shoppers Drug Mart
04.2022 - 12.2022

Keyholder / Retail Sales Associate

CELYN ROZE
09.2021 - 01.2022

Intern

Nash Productions
04.2021 - 08.2021

Retail Sales Associate / Supervisor

Payless Shoes
01.2019 - 04.2019

Retail Sales Associate

Maska Mode
04.2018 - 11.2018

Retail Sales Associate

Guess
04.2016 - 09.2017

Diploma - Journalism (Print & Online Major)

Southern Alberta Institute of Technology (SAIT)
Isabella Vergara Nogueira