Summary
Work History
Education
Skills
Timeline
Generic

Grace Tran

Glendora

Summary

Energetic retail professional adept at delivering exceptional customer service in dynamic environments. Quickly develops product knowledge to assist customers in finding solutions that align with their lifestyle and fitness goals. Demonstrates strong leadership and communication skills while fostering a positive team atmosphere.

Work History

Retail Associate

Vuori Clothing
  • Delivered exceptional customer service in a premium retail environment.
  • Quickly developed extensive product knowledge across apparel, accessories, and seasonal collections.
  • Assisted customers in identifying products that matched their lifestyle, fitness goals, and personal preferences.
  • Built familiarity with multiple brands, fabrics, fits, and merchandising strategies.
  • Contributed to a positive and welcoming store environment while supporting team sales goals.
  • Adapted quickly to new product launches and inventory changes.

Assistant Manager

Foreign Currency Express
  • Assisted in overseeing daily store operations within a fast-paced customer service environment.
  • Led by example through excellent customer service and professional communication.
  • Managed customer concerns and resolved issues efficiently.
  • Trained and supported team members while maintaining operational standards.
  • Processed high-volume transactions accurately and efficiently.
  • Demonstrated leadership, accountability, and strong organizational skills.

Volunteer

Emanate Health
  • Assisted patients and visitors while providing a welcoming and supportive experience.
  • Developed strong interpersonal and communication skills through daily interactions.
  • Worked collaboratively with healthcare staff in a professional environment.

Volunteer

Global Hospice
  • Supported families and staff through administrative and organizational assistance.
  • Demonstrated compassion, professionalism, and attention to detail.

Clinical Intern

Kaiser Permanente Fontana
  • Observed healthcare professionals in a clinical setting.
  • Developed strong professionalism, communication, and adaptability skills.
  • Gained exposure to fast-paced environments requiring attention to detail.

COPE Health Scholars Program

Glendale Adventist Medical Center
  • Participated in a competitive healthcare scholar program.
  • Strengthened customer service, teamwork, and communication skills through patient-centered interactions.
  • Participated in a competitive healthcare scholar program.

Education

Bachelor of Science - Biology

Loyola Marymount University
Los Angeles, CA
05-2029

Skills

  • Customer Service Excellence
  • Retail Sales & Client Experience
  • Product Knowledge & Brand Familiarity
  • Relationship Building
  • Team Leadership
  • Cash Handling & Transactions
  • Visual Merchandising Support
  • Problem Solving
  • Communication
  • Time Management
  • Adaptability
  • Microsoft Office & Google Workspace
  • Team building
  • Effective communication
  • Customer service
  • Time management
  • Attention to detail
  • Patient interaction
  • Team collaboration

Timeline

COPE Health Scholars Program

Glendale Adventist Medical Center

Clinical Intern

Kaiser Permanente Fontana

Volunteer

Global Hospice

Volunteer

Emanate Health

Assistant Manager

Foreign Currency Express

Retail Associate

Vuori Clothing

Bachelor of Science - Biology

Loyola Marymount University

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Grace Tran