Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

JANESSA EGGERT

Kamloops,Canada

Summary

Team-oriented associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Adept at conflict resolution and maintaining a positive shopping environment, ensuring customer satisfaction and loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Associate

Winners & Homesense
Kamloops, Canada
12.2023 - 03.2025
  • Developed a thorough knowledge of store products and services.
  • Reported hazards or unsafe work practices, maintaining accident-free environment.
  • Estimated quantity and cost of merchandise required to complete customers' projects.
  • Computed sales prices, total purchases, and received and processed cash and credit payment.
  • Answered questions regarding store and merchandise.
  • Arranged and display merchandise to promote sales.
  • Watched for and recognized security risks and thefts.
  • Collaborated with team members on special projects such as promotional events or seasonal campaigns.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
  • Explained products and services to help customers make informed decisions.
  • Stocked shelves according to planograms.
  • Maintained knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges.

Front Desk Receptionist

Hotel Inn
Kamloops, Canada
11.2024 - 01.2025
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
  • Provided a high level of customer service to all clients.
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently.
  • Performed data entry and administrative duties such as filing, scanning documents, updating databases.
  • Opened and closed main office in alignment with established security procedures.
  • Updated company databases and visitor logs with daily data and incident information.
  • Assisted with the set-up of meeting rooms including arranging seating arrangements, providing refreshments.

Brand Sales Associate (Seasonal)

Old Navy
Kamloops, Canada
10.2023 - 01.2024
  • Maintained a clean, organized store environment for optimal customer experience.
  • Conducted regular inventory checks to ensure accurate stock levels and replenishment needs.
  • Maximized sales opportunities by proactively suggesting related items to customers.
  • Utilized sales techniques such as upselling, cross-selling, and suggestive selling.
  • Performed daily cashier duties including reconciling register tills at the end of the shift.
  • Developed strong knowledge of product features and benefits to effectively promote sales.
  • Attended trade shows and industry events to stay informed about market trends and developments.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Provided exceptional customer service by engaging customers and building relationships.

Sandwich Artist

Subway
Kamloops, Canada
04.2022 - 01.2023
  • Closed the store at the end of the day.
  • Operated store registers and calculated cash drawer totals and food credits.
  • Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs.
  • Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes.
  • Trained new employees in proper food safety procedures and sanitation regulations.
  • Adapted quickly to changing demands of the restaurant environment during peak hours of operation.
  • Demonstrated ability to work collaboratively with diverse teams and customers.
  • Exhibited exceptional multitasking abilities by managing multiple tasks simultaneously.
  • Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment.
  • Provided recommendations for menu items based on customer preferences and dietary restrictions.

Tile Setter Assistant

Nico Nufloors
Kamloops, Canada
02.2021 - 07.2021
  • Followed general safety measures and used tools and machineries.
  • Worked with the tile setter to ensure adherence to plans and specifications.
  • Provided support in lifting heavy objects when necessary.
  • Collaborated with other tradespeople during construction projects for coordination of tasks.
  • Finished and dressed joints, wiping excess grout from between tiles with a damp sponge.
  • Efficiently cleaned up job sites at the end of each shift.
  • Successfully completed jobs within deadlines set by clients.
  • Followed safety regulations while working on construction sites.

Education

High School Diploma -

Online Learning
06.2024

Skills

  • Customer service excellence
  • Fast-paced environment adaptability
  • Calmness under pressure
  • Conflict resolution expertise
  • Organizational and leadership skills
  • Multitasking proficiency
  • Product and service knowledge
  • Display setup and arrangement
  • Shelf stocking efficiency
  • Demonstrator training
  • Closing procedures execution
  • Effective customer communication
  • Cash register operations
  • Attention to detail
  • Problem-solving skills
  • Customer engagement strategies
  • Adaptability and flexibility
  • Reliability and punctuality

Certification

Food license

References

  • Dana Eggert, Project Manager, (236) 565-6766, danaeggert02@gmail.com
  • Rebecca A., Coworker, (236) 881-2288, RebeccaA@hotmail.com

Languages

German, Advanced

Timeline

Front Desk Receptionist

Hotel Inn
11.2024 - 01.2025

Retail Associate

Winners & Homesense
12.2023 - 03.2025

Brand Sales Associate (Seasonal)

Old Navy
10.2023 - 01.2024

Sandwich Artist

Subway
04.2022 - 01.2023

Tile Setter Assistant

Nico Nufloors
02.2021 - 07.2021

High School Diploma -

Online Learning

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JANESSA EGGERT