NISHAM NISHAM
Prince Albert,SK
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
Work History
Food Counter Attendant
Burger king
Prince Albert, Saskatchewan
09.2024 - Current
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Assisted customers with menu selections and special requests.
Front Desk Receptionist
Northern Green resort
Nipawin, Saskatchewan
04.2024 - 08.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Grocery Shopper
Longos grocery gateway
etobicoke, ON
01.2022 - 02.2023
- Food Preparation Maintaining Clean Work Areas longos, Resolved customer complaints quickly by contacting leadership
- Received work assignments from order system to fill orders
- Provided excellent customer service by effectively addressing customer inquiries and complaints in a timely manner.
- Tracked sales data using computer systems such as POS registers.
OFFICE ADMINISTRATOR
VALUE TRUCK SALES
Mississauga, ON
09.2022 - 12.2022
- Processed invoices, payments, and incoming and outgoing mail
- Answered phone calls and managed inquiries from customers and vendors
- Greeted visitors warmly upon arrival at the office premises
- Answered phones professionally while providing accurate information about company products or services.
TEAM MEMBER
TIM HORTANS
BARRIE, ON
08.2021 - 12.2021
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
- Operated manual pallet jack to move products throughout warehouse
- Packed orders in accordance with customer specifications
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Immigration office
Education
Business Management Studies (BMS)
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2022
Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON05-2021
BACHELOR OF ARTS (B.A - ENGLISH HONORS
GGDSD COLLEGE
05.2019
Skills
- Customer Service
- Purchase Recommendations
- Planning and Organization
- Decision-Making
- Online Order Processing
- Relationship Building
- Customer Relations
- Payment Processing
- Appointment confirmation
- Mail Sorting
- Office Administration
- Hospitality services
Timeline
Food Counter Attendant
Burger king
09.2024 - Current
Front Desk Receptionist
Northern Green resort
04.2024 - 08.2024
OFFICE ADMINISTRATOR
VALUE TRUCK SALES
09.2022 - 12.2022
Grocery Shopper
Longos grocery gateway
01.2022 - 02.2023
TEAM MEMBER
TIM HORTANS
08.2021 - 12.2021
Business Management Studies (BMS)
Conestoga College Institute of Technology And Advanced Learning
Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
BACHELOR OF ARTS (B.A - ENGLISH HONORS
GGDSD COLLEGE