Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nazamjit Kaur

Brampton,ON

Summary

Driven Mortgage Agent with exceptional knowledge of prospect management and credit analysis. Strategic and organized with enthusiasm for delivering high-quality loan services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Mortgage Agent

Akal Mortgages
08.2023 - Current
  • Increased loan application approvals by providing detailed and accurate financial assessments for clients.
  • Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
  • Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
  • Developed strong relationships with real estate agents, builders, and other industry professionals to grow referral network.

Freelancer

Freelance , Uplift
04.2023 - 09.2023
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Enhanced user experience by conducting usability testing and providing actionable feedback to the development team.
  • Streamlined regression testing process with the implementation of automated testing tools.
  • Reduced the number of production issues by performing rigorous stress and performance tests on software applications.

Customer Service Representative

AnswerNet
11.2022 - 02.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

GED -

Niagara College
Niagara-on-the-Lake, ON
08.2018

Bachelor of Science - Computer Science Engineering

CT Institute
Jalandhar
06.2016

Skills

  • Lead Generation
  • Business Development
  • Loan Package Management
  • Marketing Media

Languages

English
Full Professional

Certification

Remic Mortgage Agent Level 1

Timeline

Mortgage Agent

Akal Mortgages
08.2023 - Current

Freelancer

Freelance , Uplift
04.2023 - 09.2023

Customer Service Representative

AnswerNet
11.2022 - 02.2023

GED -

Niagara College

Bachelor of Science - Computer Science Engineering

CT Institute

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Nazamjit Kaur