Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohammad Mohiuddi

Milton,ON

Summary

Solution-focused, team oriented, technical support analyst with broad-based experience and hands-on skills in the successful implementation of highly effective helpdesk operation and the cost-effective management of innovative customer and technical support strategies. Proven ability to successfully analyze an organization’s critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Mortgage Agent

Mortgage Architects
03.2015 - Current
  • Increased loan application approvals by providing detailed and accurate financial assessments for clients.
  • Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
  • Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
  • Developed strong relationships with real estate agents, builders, and other industry professionals to grow referral network.
  • Stayed up-to-date on current mortgage trends and regulations, ensuring compliant and knowledgeable service delivery.
  • Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
  • Collaborated with underwriters to expedite loan approval processes while maintaining compliance with lending guidelines.
  • Consistently met or exceeded sales targets through proactive client outreach and exceptional customer service.
  • Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.

Sales Coordinator

Avatel IP Solutions
02.2005 - 01.2015
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Collaborated with marketing team to develop targeted promotional materials and campaigns.
  • Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
  • Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
  • Implemented effective cross-selling strategies, increasing overall sales volume and client retention rates.
  • Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.

Airsort Auditor

UPS
02.1999 - 01.2005
  • Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
  • Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.

Education

No Degree - Intermidiate

COD Public
Karachi, Pakistan

Skills

  • Referral Generation
  • Credit Analysis
  • Lead Generation
  • Loan Underwriting
  • Mortgage Underwriting

Certification

Mortgage Agent Level 2

Timeline

Mortgage Agent

Mortgage Architects
03.2015 - Current

Sales Coordinator

Avatel IP Solutions
02.2005 - 01.2015

Airsort Auditor

UPS
02.1999 - 01.2005

No Degree - Intermidiate

COD Public

Mortgage Agent Level 2

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Mohammad Mohiuddi