Nausheen Mobeen
Toronto,ON
Summary
Accomplished management professional versed in leading teams,
increasing efficiency, and driving organizational success. Skilled in
Managing Dental office with an experience of 6 months. Proven
track record of developing successful strategies to exceed operational
goals. Adept in leading diverse teams to reach corporate objectives.
Overview
2
2
years of professional experience
Work History
Dental Administrator
Quarry Dental Care
08.2024 - Current
- Streamlined patient scheduling by implementing an efficient online booking system.
- Reduced missed appointments with timely reminder calls and follow-up communications.
- Improved office organization and workflow through the development of effective filing systems.
- Optimized office efficiency by creating streamlined procedures for managing daily tasks such as appointment scheduling and patient record updates.
- Facilitated seamless communication between patients, dentists, and other staff members to ensure a positive experience for all parties.
- Strengthened relationships with patients through friendly interactions during check-in/check-out processes, resulting in increased loyalty and word-of-mouth referrals.
- Managed accounts receivable by diligently tracking outstanding balances and coordinating payment plans when necessary.
- Established team priorities, maintained schedules and monitored performance.
- Implemented a patient feedback system to collect valuable input on practice services, using the information to make targeted improvements in areas such as wait times and appointment availability.
- Maintained accurate inventory levels of dental supplies, placing orders when necessary to avoid stock shortages or costly last-minute purchases.
- Supported dentists in providing quality care through effective management of patient records and treatment plans.
- Conducted regular audits of patient files to ensure accuracy and completeness, updating records as necessary to maintain compliance with industry standards and regulations.
Dental Adminstrator
Roseland Family Dental
02.2024 - 07.2024
- Managed front desk operations such as answering phones, responding to emails, scheduling appointments and providing customer service to all clients.
- Created a welcoming atmosphere for all visitors in the reception area by providing excellent customer service.
- Greeted patients upon arrival, answered questions about dental procedures and managed patient inquiries.
- Managed daily operations of the office including opening, closing duties, filing paperwork and managing incoming, outgoing mail.
- Provided administrative support to dentists and hygienists, including scheduling appointments, coordinating referrals, and plans provided by the doctor.
- Maintained cleanliness of front desk area and equipment used during treatments.
- Ensured patient records were accurately maintained and updated in the computer system.
- Worked collaboratively with team members to provide optimal quality care for patients.
- Reviewed medical histories of patients prior to appointment dates.
- Prepared correspondence, reports, invoices and other documents as requested.
- Coordinated with other health care professionals in order to facilitate efficient patient care delivery process.
- Responded to inquiries from patients regarding treatment plans and payment options.
- Organized patient charts prior to each appointment in order to save time during check-in process.
Associate Orthodontist
Dr.Preethi Udhayraja Dental and Aesthetics- Invisalign Centre
08.2022 - 01.2023
- Analyzed facial profiles using cephalometric radiographs to determine appropriate treatments.
- Provided treatment plans to patients and their families outlining all recommended procedures.
- Adjusted wires, bands and brackets to ensure optimal alignment of teeth during treatment.
- Consulted with parents regarding various orthodontic options available for their children's dental health.
- Monitored the progress of each patient's orthodontic treatment plan over time.
Education
MDS in Orthodontics And Dentofacial Orthopedics - Dentistry
SRM Dental College And Hospital
07-2023
Bachelor of Dental Surgery in Dental - Dentistry
Saveetha Dental College and Hospital
10-2017
Skills
- Claims Processing
- Office Organization
- Patient Relations
- Dental Terminology
- Payment Processing
- Open dental software & Logitech Paradigm
- Telephone Etiquette
- MS office
- Appointment Coordination
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Dental Administrator
Quarry Dental Care
08.2024 - Current
Dental Adminstrator
Roseland Family Dental
02.2024 - 07.2024
Associate Orthodontist
Dr.Preethi Udhayraja Dental and Aesthetics- Invisalign Centre
08.2022 - 01.2023
Bachelor of Dental Surgery in Dental - Dentistry
Saveetha Dental College and Hospital
MDS in Orthodontics And Dentofacial Orthopedics - Dentistry
SRM Dental College And Hospital
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