Federico Jr De Vera
Banff,AB
Summary
Dependable professional Food Counter Attendant with strong background in food services. Focused on delivering exceptional customer service and encouraging repeat business. Consistently goes beyond requirements to satisfy customers and improve business operations.
Overview
10
10
years of professional experience
Work History
Food Counter Attendant
Subway
06.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
- Reconciled cash drawer and corrected any errors.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
- Cleaned and maintained dining area and condiment stations.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Collaborated with fellow team members to provide seamless service during peak hours.
- Handled cash transactions accurately, contributing to overall financial accountability.
- Processed sales transactions using POS system.
- Enhanced customer experience by maintaining clean and organized counter area.
- Monitored and replenished condiment stations to ensure availability for customers.
- Prepared custom sandwich orders to meet diverse customer preferences.
- Ensured food quality standards were met by closely following preparation guidelines.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Adapted to menu changes quickly, learning new recipes and preparation methods.
CNC Machine Operator
Hiwin Technologies Corporation
07.2014 - 12.2022
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
- Moved finished work to correct staging area for disposition.
- Manually set up machinery, lathes, and grinders.
- Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Supported quality control and inspection processes to promote production of quality products.
- Mentored junior operators, sharing knowledge of CNC operations and best practices for safe, efficient performance.
- Enhanced precision in manufactured parts by consistently calibrating and adjusting CNC machinery before each production run.
- Ran multiple CNC machines simultaneously to increase production capacity.
Education
Bachelor of Science - Electronics And Communications Engineering
University of Pangasinan
Pangasinan, Philippines10.2006
Skills
- Customer Service
- Team Player
- Accuracy and efficiency
- Quick Learner
- Customer Assistance
- Safe Food Handling
- Efficient multitasking
- Food Preparation
- Food handling safety
- Attention to Detail
Languages
English
Professional Working
Timeline
Food Counter Attendant
Subway
06.2024 - Current
CNC Machine Operator
Hiwin Technologies Corporation
07.2014 - 12.2022
Bachelor of Science - Electronics And Communications Engineering
University of Pangasinan
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