Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Milka V Santoro

Welland,ON

Summary

Hard-working professional Registered Massage Therapist with a passion for helping people, keeping them safe and comfortable.

Seeking a position that will allow a transfer of excellent communication, listening and problem solving skills while working 1-on-1 with people.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Registered Massage Therapist

Milka V Santoro- Self Emplyed
Fonthill, ON
11.2007 - Current
  • Assess clients through health history to determine proper treatment plan.
  • Discuss expectations, services and procedures for safety and clients wellbeing.
  • Provided safe and effective massage therapy techniques to aid in clients needs.
  • Booked own appointments via Mindbody program, greeted clients, handled payments and perform online charting.
  • Created own social media and marketing advertising to raise awareness of services.
  • Assessed clients needs and identified musculature issues, medical conditions and contraindications before beginning session.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better wellness and movement.
  • Provide clients with home care, exercises and stretches.

Medical Office Assistant

Family Health Team- Queen Street
Niagara Falls, ON
06.2000 - 10.2006
  • Coordinated patient scheduling, and checked-in patients.
  • Used software to schedule appointments.
  • Received, recorded and addressed incoming and outgoing calls.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Scheduled patient appointments in doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls, answer questions and directed calls to staff.
  • Scheduled diagnostic and specialist appointments for 3 physicians.
  • Trained in a private laboratory to draw blood, perform ECG's and perform daily laboratory duties.

Education

Diploma - Massage Therapy

Canadian Therapeutic College
Burlington, ON
11.2007

Registration - Registered Massage Therapy

College of Massage Therapists of Ontario
Toronto, ON
11.2007

Skills

  • Effective communication, verbal and written
  • Ability to change treatment plan at any moment
  • Ability to introduce myself to new clients
  • Gather information from clients
  • Computer/ typing
  • Standards Compliance
  • Cleaning and Sanitizing treatment area
  • Appointment Scheduling
  • Manage all telephone calls and social media messages
  • Wellness maintanence
  • Excellent time management skills

Certification

Tracy Walton & Associates-Oncology Massage Therapy for Cancer Care

Trimesters- Prenatal Massage Therapy

Rocktape- Kinesiology Taping for humans and canines

Niagara College- Medical Office Assistant

The Stone Company- Hot Stone Massage

Timeline

Registered Massage Therapist

Milka V Santoro- Self Emplyed
11.2007 - Current

Medical Office Assistant

Family Health Team- Queen Street
06.2000 - 10.2006

Diploma - Massage Therapy

Canadian Therapeutic College

Registration - Registered Massage Therapy

College of Massage Therapists of Ontario

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Milka V Santoro