Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Generic

MaryRose Ramos

MIRAMICHI,NB

Summary

Dynamic professional with extensive experience in food service operations. Recognized for strong problem-solving and communication skills, effectively managing teams and ensuring compliance with health and safety standards while delivering exceptional customer experiences.

Overview

1
1
Language
1
1
Certification
16
16
years of professional experience

Work History

Food Counter Attendant

Krawchuk Enterprises Inc.
06.2024 - 06.2026
  • Prepared and served food items following health and safety guidelines.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness of counter area, ensuring compliance with sanitation standards.
  • Operated kitchen equipment efficiently, contributing to smooth workflow during peak hours.

Assistant Department Manager

McDonald's Restaurant
01.2020 - 11.2023
  • Led team in daily operations, ensuring adherence to quality standards and customer service excellence.
  • Developed training programs for new employees, enhancing onboarding processes and staff performance.
  • Implemented inventory management practices, reducing waste and optimizing stock levels.
  • Conducted regular staff performance evaluations, providing constructive feedback to improve efficiency.

Store Supervisor-Admin

Robinsons Handyman Hardware
01.2017 - 11.2020

The Store Supervisor Admin is responsible for overseeing the daily operations of a retail store, ensuring that all business tasks are performed effectively and efficiently. Supervising staff, overseeing employees to ensure they perform their duties correctly and efficiently, handling administrative duties, managing store-related tasks such as inventory management, cash handling, and customer service, providing excellent customer service ensuring that customers receive prompt and courteous service.

Assistant Department Manager

McDonalds Philippines
09.2012 - 07.2016
  • Coordinated scheduling and staffing needs, aligning workforce with peak business hours for optimal service delivery.
  • Streamlined communication between front-line staff and management, promoting a collaborative work environment.
  • Analyzed sales data to identify trends, informing strategic decisions for promotional campaigns and product offerings.
  • Facilitated conflict resolution among team members, fostering a positive workplace culture and improving morale.

Crew Member

Enso Sushi Bar
08.2010 - 06.2012
  • Prepared sushi rolls and other menu items with precision and attention to detail.
  • Maintained cleanliness and organization of work areas to ensure compliance with health standards.
  • Collaborated with team members to streamline food preparation processes, enhancing efficiency.
  • Assisted in training new crew members on operational procedures and customer service expectations.

Education

Bachelor of Science - Hotel And Restaurant Management

University of Luzon
Dagupan City, Philippines
04-2012

Skills

  • Customer service
  • Team player
  • Accuracy and efficiency
  • Food service standards

Accomplishments

  • 100% Training, People and Food Safety Audit
  • Store level and Patch Level AHAO Champion under McDonald's Company
  • Class Deans lister under McDonalds
  • Best Service Manager Award
  • 2 times Employee of the Month under Krawchuk Enterprises Inc.

Languages

English
Professional Working

Certification

Certified Red Cross Philippines BLS, CPR with AED first aid provider valid until 2028

Interests

  • Cooking
  • Engaging in food photography and sharing culinary creations on social media
  • Food Photography
  • I like trying new recipes and food trends
  • Food Blogging

Timeline

Food Counter Attendant

Krawchuk Enterprises Inc.
06.2024 - 06.2026

Assistant Department Manager

McDonald's Restaurant
01.2020 - 11.2023

Store Supervisor-Admin

Robinsons Handyman Hardware
01.2017 - 11.2020

Assistant Department Manager

McDonalds Philippines
09.2012 - 07.2016

Crew Member

Enso Sushi Bar
08.2010 - 06.2012

Bachelor of Science - Hotel And Restaurant Management

University of Luzon
MaryRose Ramos