Mame Gueye

Scarborough,ON

Summary

With my one year of experience in customer service administration assistance, I am looking to fill a bilingual role where I can contribute my knowledge and skills to improve the company's goals. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

year of professional experience

Work History

Bilingual Admin Support

Canada Protection Plan

11.2022 - 08.2023

Mail letters and cheques
Update system and notes
Assist with some transactions
Responded to emails and assisted with filing duties and indexing documents
Update epolicy portal and system.

Community Customer Service/Receptionist

Taibu Community Center

07.2022 - 08.2022

Booking and confirmed appointments, via phone and emails
Greeted guests in person and guided their inquiries accordingly
Worked with a diverse team assisting the broader community
Welcomed and assisted immigrant newcomers from the community.

Education

High School Diploma -

École Père Phillipe Lamarche (French High School)

Scarborough, ON

Skills

Fully bilingual (French & English)
Excellent customer service skill
Organized, efficient and punctual
Hardworking individual with excellent time management
Excellent communication and collaboration skills

Ability to prioritise and meet deadlines
Independent and excellent team player
Microsoft: Word, Teams, Access and Excel
Google: Docs, Sheets and Slides
Outlook and Gmail: emailing

Languages

BILINGUAL (FRENCH & ENGLISH)

Timeline