ÉTIENNE MUKISHI
Gatineau,QC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Foot Locker
01.2018 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Cashier
Burger King
01.2015 - 01.2018
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
Education
Bachelor’s degree - Social Sciences
University of Ottawa
Ottawa, ON01.2018
College Diploma - Business Administration
Collège La Cité
Ottawa, ON01.2016
High School Diploma -
École Secondaire Publique - Louis Riel
Gloucester, ON01.2015
Skills
- Fully bilingual (French & English)
- Dedicated team player
- Leadership skills
- Punctual and autonomous
- Decision-making
- Staff training and development
- Problem-solving
- Customer and client relations
- Microsoft Office Suite (Word, PowerPoint, Excel)
References
Available upon request
Timeline
Assistant Manager
Foot Locker
01.2018 - Current
Cashier
Burger King
01.2015 - 01.2018
Bachelor’s degree - Social Sciences
University of Ottawa
College Diploma - Business Administration
Collège La Cité
High School Diploma -
École Secondaire Publique - Louis Riel
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