Madison Michell
Administrative Assistant
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant (Co-op)
Clarkson Bookkeeping
05.2026 - Current
- Creating and managing social media content and pages
- Assisting with bookkeeping using QuickBooks Online
- Handling day-to-day administrative tasks
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Wrote engaging and successful marketing, advertising, and website copy.
Founder & Owner
Madly Organized
08.2025 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Sales, Marketing & Administrative Assistant
Clarkson Bookkeeping
09.2025 - 04.2026
- Assisting with outbound sales, lead generation, and client acquisition via phone, email, and social media.
- Supporting social media marketing efforts (posts, engagement, campaigns).
- Providing administrative support as assigned.
- Performing duties, following company policies, and acting in the best interests of the company.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Real Estate Assistant
Antec Appraisal Group (EAST) Inc.
01.2026 - 04.2026
- Maintained efficient office operations by supporting administrative functions.
- Researched land, property and market values to complete estimations.
- Maintained high work volume and tight deadlines.
- Collected and analyzed relevant data to identify real estate market trends.
- Assisted in creating appraisal reports and computing a final estimation based on the direct comparison approach and income approach.
Marketing & Events Coordinator (Co-op)
Community Futures Eastern Ontario
05.2025 - 09.2025
- Represented CFEO with professionalism and enthusiasm at public events, reflecting brand integrity and values, while supporting team objectives by contributing ideas, taking initiative, and assisting with cross-functional tasks .
- Delivered clear, customer-focused messaging through email, social media, video creation, and promotional materials, while maintaining organized records and tracked engagement metrics to support team goals and reporting .
- Created branded marketing toolkits featuring 10 unique social media graphics, each produced in English and French languages and three variations, tailored for distribution across 15 member offices to ensure consistent messaging .
- Helped to plan and coordinate regional events, including conferences, training sessions, leadership gatherings and an Annual General Meeting, managing logistics and communications.
- Supported and assisted in managing event logistics and operations.
Utilized social media to promote events and increase attendance.
Barista
Starbucks
06.2022 - 07.2025
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during busy periods to promote a positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Barista Trainer
Starbucks
05.2024 - 07.2025
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Customized training strategies based on individual barista knowledge, experience, and strengths.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Taught proper procedures and strategies for success to new employees.
Student Content Creator
Oxio / Adecco
08.2024 - 12.2024
- Applied editing and videography tools to tell stories.
- Strengthened content through proofreading and editing.
- Utilized improvisation techniques to enhance videos.
- Implemented creative techniques to create unique performances.
- Proven ability to develop and implement creative solutions to unique problems.
Deli Worker
Canoe Fresh Food Market
05.2019 - 09.2022
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Carefully prepared orders by slicing, weighing, and packaging meats.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Kept kitchen and counters cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Summary
I am a fourth-year Business Administration Co-op student at Trent University, specializing in Marketing and Consumer Culture.
I am currently working in a full-time co-op as an Administrative Assistant for Clarkson Bookkeeping Services. Additionally, I am the founder of Madly Organized, a business that offers pre-made and custom templates for small businesses, students, entrepreneurs, and professionals. Under Madly Organized, I am working as a part-time contractor for Community Futures Eastern Ontario (CFEO).
I have a strong interest in social media, marketing, and content creation, and I am drawn to the challenge of understanding what people need and finding creative ways to meet those needs through marketing.
I bring a mix of creativity and a strong work ethic, with skills in:
📌 Content creation & digital marketing
📌 Technological skills
📌 Excellent communication skills, working independently and in a team
📌 Problem-solving and multi-tasking in fast-paced environments
I am always looking to grow, learn, and connect with others. Let’s chat!
Timeline
Administrative Assistant (Co-op)
Clarkson Bookkeeping
05.2026 - Current
Real Estate Assistant
Antec Appraisal Group (EAST) Inc.
01.2026 - 04.2026
Sales, Marketing & Administrative Assistant
Clarkson Bookkeeping
09.2025 - 04.2026
Founder & Owner
Madly Organized
08.2025 - Current
Marketing & Events Coordinator (Co-op)
Community Futures Eastern Ontario
05.2025 - 09.2025
Student Content Creator
Oxio / Adecco
08.2024 - 12.2024
Barista Trainer
Starbucks
05.2024 - 07.2025
BBA - Co-op; Specialization in Marketing & Consumer Culture
Trent University
09.2023 - Current
Barista
Starbucks
06.2022 - 07.2025
Deli Worker
Canoe Fresh Food Market
05.2019 - 09.2022
Certification
- Obtained QuickBooks Online Accountant Dashboard Training Certificate from Intuit in May 2026.
- Obtained QuickBooks Online Getting Started: Beginner Skills Training Certificate from Intuit in May 2026.
- Obtained Microsoft Word Fundamentals Training Certificate from Onit in May 2025.
- Obtained Microsoft Outlook Fundamentals Training Certificate from Onit in May 2025.
- Obtained Microsoft Teams Fundamentals Training Certificate from Onit in May 2025.
- Obtained Microsoft PowerPoint Fundamentals Training Certificate from Onit in May 2025.
- Obtained Microsoft Cyber Security Training Certificate from Onit in May 2025.
Skills
- Marketing
- Analytics reporting
- Digital media
- Social media
- Content and digital asset management
- Search engine optimization (SEO)
- Quickbooks Online
- Digital File Organization
Education
BBA - Co-op; Specialization in Marketing & Consumer Culture
Trent University
Peterborough, ON 09.2023 - Current