Tylar McBurnie
Wasaga Beach,Ontario
Summary
Administrative professional with experience in municipal and public-facing offices, providing clerical, receptionist, and customer service support. Currently enrolled in a Human Resources Management program, with strong skills in records management, payment processing, confidentiality, and policy compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Co-op)
Borden Golf Club
Borden, ON
03.2023 - Current
- Performed clerical and administrative duties, including filing records, preparing spreadsheets, scanning documents, and maintaining an orderly reception area.
- Reconciled credit card statements and prepared daily summaries and monthly financial reports.
- Recruited, trained, and supervised staff, supporting coverage, productivity, and operational needs.
- Scheduled staff, tracked hours, and submitted timesheets to support payroll processing.
Accounts Receivable Assistant (Contract)
Town of Wasaga Beach
Wasaga Beach, ON
08.2024 - 12.2024
- Processed invoices, payments, and municipal fees, ensuring accuracy, documentation, and compliance with internal controls.
- Prepared cheque runs and payment batches, meeting timelines and financial procedures.
- Maintained organized financial and administrative records in accordance with policies and procedures.
- Received, documented, and followed up on complaints and service requests, ensuring clear records and timely response.
Employment Specialist
Career Solutions
Wasaga Beach, Ontario
11.2023 - 08.2024
- Provided front counter reception, answering phones, responding to public inquiries, and directing calls as required.
- Administered wage subsidy and reimbursement programs, ensuring files met program guidelines and policy requirements.
- Maintained confidential client and complaint records in compliance with privacy legislation and organizational policies.
- Supported program operations through accurate documentation, tracking, and reporting.
Recreation Administrative Assistant (Co-op)
Township of Tiny
Tiny, ON
05.2022 - 08.2022
- Acted as a department contact, responding to inquiries, redirecting calls, and recording messages while providing customer service.
- Maintained accurate databases for registrations, payments, cancellations, transfers, and reimbursements.
- Prepared attendance sheets, confidential health notes, and participant documentation for staff use.
- Reviewed paperwork, obtained missing information, and coordinated training sessions and vendor-led events.
Special Service Desk Associate
The Home Depot
Orillia, ON
05.2021 - 04.2022
- Provided front-line customer service, greeting visitors and responding to questions in person and by phone.
- Documented customer interactions, concerns, and requests, ensuring proper follow-up and resolution.
- Processed payments and account updates with attention to accuracy and record-keeping.
- Mentored new staff on procedures, policies, and service standards.
Education
Human Resources Management
Georgian College
Barrie, ON |09-2026
Office Administration Executive Co-op Diploma - Executive Office Administration
Georgian College
Barrie, ON |09.2023
High School Diploma -
Banting Memorial District High School
Alliston, ON |06.2017
Skills
- Municipal administrative and clerical support
- Front counter reception and public inquiries
- Complaint intake, documentation, and follow-up
- Records management and filing in compliance with policies and procedures
- Payment processing, fees, and cash handling
- Confidential information handling and privacy compliance
- Written and verbal communication for reports and correspondence
- Strong organization, time management, and attention to detail
- Service-oriented team collaboration
- Independent and reliable, works with minimal supervision
- High-accuracy data entry (60 WPM) and records management
- Software: Microsoft Dynamics GP, Diamond, QuickBooks, Microsoft Office and Google Workspace
Certification
- Standard First Aid with CPR & AED Level C
- Smart Serve
- G License
References
Available Upon Request
Timeline
Accounts Receivable Assistant (Contract)
Town of Wasaga Beach
08.2024 - 12.2024
Employment Specialist
Career Solutions
11.2023 - 08.2024
Administrative Assistant (Co-op)
Borden Golf Club
03.2023 - Current
Recreation Administrative Assistant (Co-op)
Township of Tiny
05.2022 - 08.2022
Special Service Desk Associate
The Home Depot
05.2021 - 04.2022
Office Administration Executive Co-op Diploma - Executive Office Administration
Georgian College
High School Diploma -
Banting Memorial District High School
Human Resources Management
Georgian College