Luca Sanzo
Woodbridge,Canada
Summary
Organized professional with a solid background in customer service and project management. Known for effective time management and attention to detail, contributing to successful project execution and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Payment Services Officer
Service Canada
Scarborough, Canada
11.2023 - 03.2024
- Answered phone calls and assisted Canadians applying for the Canadian Dental Care Plan
- Navigated official government database to determine eligibility and complete applications
- Retrieved mailing addresses to send CDCP packages for eligible individuals
Project Manager Assistant
Alternative Die Cutting
North York, Canada
03.2016 - 11.2023
- Created customer profile in company database
- Responsible with scheduling and planning jobs to designated machines to meet important dates
- Kept track of all incoming and outgoing jobs
- Professionally communicated with customers through email and telephone
- Responsible for scheduling pickup dates and times using spreadsheets
Shipping/Receiving
Alternative Die Cutting
North York, Canada
03.2016 - 11.2023
- Properly packaged jobs to be safely shipped to customers
- Experienced with electric pallet jacks
- Loading and unloading shipments
General Labourer
Alternative Die Cutting
North York, Canada
03.2016 - 11.2023
- Stripped excess paper following the die cutting process
- Gluer Operator Assistant
- Experienced in line work, feeding and packaging
Seasonal Employee
Mucho Burrito
Vaughan, Canada
07.2012 - 06.2014
- Main tasks include preparing ingredients in the kitchen and cleaning
- Developed skills and abilities to work in a fast-paced work environment
Education
Ontario Secondary School Diploma -
Father Bressani CHS
Woodbridge, ON06-2014
Some College (No Degree) - Accounting and Payroll
Seneca College
Newnham CampusSkills
- Microsoft Office Suite
- Excel proficiency
- Mathematics instruction
- Time management
- Communication skills
- Interpersonal effectiveness
- Data accuracy
- Attention to detail
- Problem solving
- Team collaboration
- Adaptability
Community Service
North York Harvest Food Bank, Volunteer, 2010-2014
Timeline
Payment Services Officer
Service Canada
11.2023 - 03.2024
Project Manager Assistant
Alternative Die Cutting
03.2016 - 11.2023
Shipping/Receiving
Alternative Die Cutting
03.2016 - 11.2023
General Labourer
Alternative Die Cutting
03.2016 - 11.2023
Seasonal Employee
Mucho Burrito
07.2012 - 06.2014
Ontario Secondary School Diploma -
Father Bressani CHS
Some College (No Degree) - Accounting and Payroll
Seneca College
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