Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Eric Cashmore

Sudbury,Canada

Summary

Over ten years of strong community experience working in the non-profit sector within various demographics including youth, seniors and aboriginal communities. Bilingual in both English and French. Reliable Level Federal Government Security Clearance. Over five years experience working with various AIDS Service Organizations in various roles including youth, legal services, prisoner advocacy, health promotion, harm reduction, education and outreach. Over five years experience working with folks from marginalized communities including homeless people, injection drug users, people on social assistance and people affected by poverty. Experience in volunteer management with a strong focus on strategic recruitment, supervision and retention of volunteers. Strong conflict resolution skills with a focus on providing innovative solutions. Extensive knowledge of various support programs and services for folks living with, affected by and at risk of HIV and Hep C. Experience and training in youth counseling.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Payment Services Officer

Government of Canada - Service Canada
11.2023 - Current

Responsible for addressing the everyday needs of Canadians across the country access the vital services that are made available to overall improved quality of life.


Main responsibility entailed assisting people with the application process for the new Canadian Dental Care Plan, which later shifted to application processing and support, authentication and file conflict resolution,.

Service Officer – Non-Residential and Tax Payer Contact Units

Canada Revenue Agency
04.2022 - 07.2023
  • Responsible for completing priority assessments for non-residential tax payers with a set case closing and95% accuracy rate
  • This position requires critical thinking, strong communication and problem-solving skills as well as the ability to assess and understand the Canadian Tax Code and the overall working policies of the Canada Revenue Agency and Public Service of Canada
  • (Contract Positions)

Founder and Executive Director

The Seeking Help Project
01.2015 - Current
  • The Seeking Help Project is a fully registered national nonprofit dedicated to assisting front line service providers with mental health and/or addiction issues
  • Our clients are nurses, social workers, first responders and other community heroes
  • I created this project in 2015 to address the gaps in services for people struggling with mental health in the workplace using my own struggles as a basis

COVID –19 Client Services Representative

City of Greater Sudbury
02.2021 - 01.2022
  • Responsible for assisting callers on a city wide hotline book their COVID19 vaccines, directing people who require medical assistance to Public Health and assisting seniors who are unable to navigate the internet get access to the vaccines
  • This was a short term contract position during the COVID crisis

Gay/MSM Education and Sexual Health Coordinator

Reseau ACCESS Network
10.2015 - 01.2018
  • Responsible for the management and operation of the MSM program within Sudbury, Manitoulin and Espanola as well as representing Northern Ontario on the Gay Men’s Sexual Health Alliance, a provincial strategy of the Ministry of Health and Long-Term Care
  • Performed community based outreach in bars and post-secondary schools as well as liaison with community partners in order to deliver a comprehensive sexual health and education program

Member of the board of directors

Prisoners with AIDS Support action Network
10.2015 - 01.2018
  • PASAN is a community based, non-profit AIDS Service Organization (ASO) which strives to provide community development, education and support to prisoners and ex-prisoners in Ontario on HIV/AIDS, Hep C and other harm reduction issues
  • As a member of the board I work with other members to ensure clear strategic planning for the agency, provide oversight to the Executive Director and maintain the agencies financial stability

Youth Outreach Coordinator

AIDS Committee of Durham Region
11.2014 - 10.2015
  • Excelled at developing strategic opportunities and partnerships with agencies and community groups to promote the health of at-risk and HIV positive youth in the Durham Region
  • Participated in relevant coalitions and networks serving LGTBQ, incarcerated and injection drug using youth
  • Implemented and maintained ten extremely successful programs with various community partners serving high risk youth across the region
  • Trained, supervised and coached peer youth volunteers who delivered street level outreach to at-risk youth

Member of the board of directors

HIV & AIDS Legal Clinic of Ontario
06.2011 - 12.2014
  • Elected by the general membership for a two year term in June2011 and re-elected for a second term in2013
  • As a member of the board I acted as a guiding mind to the agency dealing with budgetary and policy matters as well as provided oversight to the Executive Director
  • While on the board I served on the Personnel Committee and chaired the Governance committee

Chair, Positive Youth Outreach Advisory Committee

AIDS Committee of Toronto
06.2012 - 07.2014
  • The Positive Youth Outreach Program of the AIDS Committee of Toronto strives to create a safe space for HIV positive youth by HIV positive youth to share, support one another and discuss issues of concerns in their community
  • As a member of the advisory group it was our responsibility to hear the concerns and support the needs of the youth in the program and liaison with upper management of the agency to ensure that those concerns were being considered

PHA Instructor – Collaboration for Medical Education and HIV

PWA Toronto
06.2012 - 03.2013
  • The CHIME program is a collaborative study between the people with AIDS Foundation (PWA) and the University of Toronto’s faculty of medicine teaching second year medical students rapid HIV testing with an emphasis on pre and post counseling
  • As a standardized patient it was my role to teach students the correct ways of performing a Point of Care (P.O.C.) HIV test and evaluate their verbal responses and body language to help better prepare them for testing and treating actual patients

Education

Law and Security Administration -

Cambrian College of Applied Arts and Technology
01.2005

Ontario Secondary School Diploma - undefined

Marathon High School
01.2002

Skills

  • Volunteer Management
  • Peer – led program development
  • Interpersonal communication skills
  • Organization skills
  • Leadership development
  • Program planning and implementing
  • Mental health and addiction training
  • Fully trained in harm reduction and overdose response
  • Dispute resolution
  • Transaction processing
  • Payment systems
  • Customer service and assistance
  • Data entry skills
  • Microsoft office
  • Document coordination
  • File systems management

Awards

Activism Award – Prime Minister of Canada, 5 year service recognition – Premiers of Ontario and Saskatchewan (SHP), Activism Award – Member of Provincial Parliament – Sudbury, Activism Award – Member of Parliament – Sudbury, Community Recognition – LGTBQ training – Chief of Sudbury Police, Activism Award – Mayor of Sudbury, Recognition Letter – Canadian Positive People Network

Certification

  • Mental Health First Aid – Mental Health Commission of Canada (2016)
  • Single Session Therapy with Challenging Cases – SafeGuards Training (2016)

Timeline

Payment Services Officer

Government of Canada - Service Canada
11.2023 - Current

Service Officer – Non-Residential and Tax Payer Contact Units

Canada Revenue Agency
04.2022 - 07.2023

COVID –19 Client Services Representative

City of Greater Sudbury
02.2021 - 01.2022

Gay/MSM Education and Sexual Health Coordinator

Reseau ACCESS Network
10.2015 - 01.2018

Member of the board of directors

Prisoners with AIDS Support action Network
10.2015 - 01.2018

Founder and Executive Director

The Seeking Help Project
01.2015 - Current

Youth Outreach Coordinator

AIDS Committee of Durham Region
11.2014 - 10.2015

Chair, Positive Youth Outreach Advisory Committee

AIDS Committee of Toronto
06.2012 - 07.2014

PHA Instructor – Collaboration for Medical Education and HIV

PWA Toronto
06.2012 - 03.2013

Member of the board of directors

HIV & AIDS Legal Clinic of Ontario
06.2011 - 12.2014

Ontario Secondary School Diploma - undefined

Marathon High School
  • Mental Health First Aid – Mental Health Commission of Canada (2016)
  • Single Session Therapy with Challenging Cases – SafeGuards Training (2016)

Law and Security Administration -

Cambrian College of Applied Arts and Technology
Eric Cashmore