Kristen Arntson
Fort St. John,Canada
Summary
Diligent administrative support professional seeking the Administrative Assistant position at the Key Learning Centre. Possessing a versatile skillset in office management and client services while leveraging strong communication, technical, and organizational skills to professionally administer reception tasks and maintain efficient office operations and support team success.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
IG Wealth Management
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Residential/Commercial Cleaner
FSJ Homemaid Cleaning
11.2022 - 08.2023
- Conducted quality checks on own work and work of colleagues to ensure high standards of cleanliness and strong attention to detail.
- Built rapport with clients, fostering positive relationships that encouraged repeat business and referrals
- Improved organizational efficiency by maintaining inventory of cleaning supplies and equipment, ensuring availability when needed.
- Reinforced client trust and satisfaction, adhering strictly to confidentiality agreements while cleaning sensitive office areas.
- Proven ability to work independently or as part of a team, completing individualized work orders unaided and working alongside other employees on larger jobs when needed.
- Promoted team collaboration and improved morale with open communication, problem-solving skills, and mentoring junior staff members.
Behaviour Interventionist
Scilla Behaviour Support Services
07.2015 - 11.2022
- Provided support for children with autism spectrum disorder in areas of academics, social skills, communication skills, play skills, self-regulation, self-care, and fine and gross motor skills.
- Created Microsoft OneNote digital binders for recording and maintaining client data.
- Collaborated with other educators to develop instructional strategies.
- Developed positive relationships with students to foster supportive learning environment.
- Managed crises effectively, employing de-escalation techniques to ensure safety of all clients.
- Worked closely with parents and guardians to address clients' issues on multiple fronts.
Education
Administrative Assistant Certification - Applied Business Technology
Northern Lights College
Fort St. John, BC06.2025
High School Diploma -
North Peace Secondary
Fort St. John, BC06-2018
Skills
- Strong interpersonal skills
- Oral and written communication skills
- Task prioritization
- Collaborating effectively in teams
- Conflict resolution
- Documentation and recordkeeping
- Data entry
- Detail-oriented
- Organizational abilities
- Strong administrative abilities
- Familiar with fundamental accounting principles
- Time management
- Computer and Microsoft Office Suite skills
- Customer service
Key Qualifications
- Completed Grade 12 with additional post-secondary education in administration, complemented by relevant experience
- Almost 2 years’ office experience in an administrative role, demonstrating practical skills in office management and support
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), facilitating efficient document management and communication
- Capable of clerical typing at a speed required for standards of administrative tasks
- Willingness to complete W.H.M.I.S. Certificate and other safety training as required
- Prepared to pass a Vulnerable Sector Criminal Records Search as part of the hiring process.
Volunteer Experience
North Peace Ride for the Disabled, Fort St. John BC
- Coordinated and trained new volunteers, ensuring they understood safety protocols and effective methods for supporting riders.
- Assisted in organizing and executing events, including set-up and take-down, to create a welcoming environment for participants and their families.
- Fostered positive relationships with riders, volunteers, and staff, enhancing the overall experience for all involved.
References
- Denean Arntson, IG Wealth Management, (250) 262-4112
- Breanne Bellows, FSJ Homemaid Cleaning, (778) 256-2689
- Toni Archambault, Scilla Behavioural Services, (250) 329-4383
Timeline
Administrative Assistant
IG Wealth Management
08.2023 - Current
Residential/Commercial Cleaner
FSJ Homemaid Cleaning
11.2022 - 08.2023
Behaviour Interventionist
Scilla Behaviour Support Services
07.2015 - 11.2022
Administrative Assistant Certification - Applied Business Technology
Northern Lights College
High School Diploma -
North Peace Secondary
Similar Profiles
Shravani SondarkarShravani Sondarkar
Practice Manager at IG Wealth ManagementPractice Manager at IG Wealth Management
Nayane LimaNayane Lima
Personal Marketing Assistant at Nathan Revoal- IG Wealth ManagementPersonal Marketing Assistant at Nathan Revoal- IG Wealth Management
Nengi GeorgeNengi George
Senior Client Service Specialist at IG Wealth ManagementSenior Client Service Specialist at IG Wealth Management