Summary
Overview
Work History
Education
Skills
Key Qualifications
Volunteer Experience
Timeline
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Erin Arntson

Fort St. John,Canada

Summary

Detail-oriented and organized administrative professional seeking the position of Accounts Receivable with Mustang Rentals, bringing strong experience in clerical duties, record-keeping, and customer service to effectively manage tasks and maintain efficient office operations.

Overview

4
4
years of professional experience

Work History

Esthetician and Spa Therapist

Hairbin Barbershop and Spa
07.2024 - 02.2025
  • Manage client appointments and records, ensuring attention to detail for efficient scheduling.
  • Delivered excellent customer service, build strong client relationships, and handle confidential information.
  • Process transactions, and worked collaboratively with the team to meet business goals and quotas.
  • Demonstrated strong organizational, communication, and problem-solving skills.

Esthetician and Spa Therapist

Nature's Way Spa And Wellness
05.2023 - 06.2024
  • Conducted opening and closing procedures, ensuring facility was prepared for daily operations and maintained security protocols
  • Monitored facility cleanliness and organization, upholding spa standards and enhancing client experience
  • Fostered positive environment through effective communication and interpersonal skills, contributing to client retention and satisfaction
  • Collaborated with spa therapists and other team members to ensure seamless service delivery and cohesive client experience
  • Participated in and led team meetings and training sessions to enhance service techniques and product knowledge

Spa Therapist Front Desk Receptionist

Vlo Beauty
07.2021 - 08.2022
  • Greeted clients, managed appointments, and processed payments, ensuring efficient daily operations
  • Answered phone calls, responded to inquires through email and social media, and provided information on services
  • Responsible for managing weekly and monthly invoices through Excel ensuring accurate financial records
  • Responsible for counting cash float daily, as well as maintaining consistency and accuracy in financial transactions
  • Played a key role in marketing services to clients, boosting sales to enhance customer engagement
  • Controlled multiple social media platforms for the business, creating content and promoting services to increase visibility
  • Overseeing inventory management, ensuring stock levels were maintained and organized

Education

Applied Business Technology (ABT) -

Northern Lights College
Fort St. John, BC
06.2025

Esthetics And Business Owners' Basics -

Interior Academy
Kamloops, BC
04.2023

High School Diploma -

North Peace Secondary
Fort St. John, BC

Skills

  • Ability to organize, and maintain accurate records and files
  • Expert in forms of data entry
  • Experience with handling financial documents, such as bank deposits, and invoices
  • Ability to manage multiple tasks and time management with efficiency
  • Capable of performing quick and accurate typing tasks
  • Ability to handle sensitive information discreetly and professionally
  • Ability to problem solve in fast-paced environments
  • Proven leader and team player
  • Detail-oriented
  • Passionate about my contributions to the workplace
  • Approachable, with proficient interpersonal skills
  • Flexible, able to adjust workflow if needed

Key Qualifications

  • 5 years' experience in customer service
  • Certification in Applied Business Technology
  • Grade 12 diploma
  • Accounting level 1 and 2
  • Previous reception experience
  • Skilled in applications such as Excel, Sage Accounting, and all Microsoft 365 platforms
  • Capable of 40+ wpm typing standard

Volunteer Experience

Seniors Hall Fort St. John

Frequently volunteer for Bingo night at the senior's hall, and various nonprofit events through the Hairbin including Bluey Days.

IG Wealth Management Walk for Alzheimer’s

Participate in the walk for Alzheimer's, and have been volunteering for the last 5 years and counting as well as, helped set up and take down as part of the team

The Ride For The Disabled

volunteered for the Ride for the Disabled this past winter, assisting children as they interacted with horses. I guided them through various circuits, ensuring their safety and helping them build confidence and enjoyment during the experience. It was a rewarding opportunity to make a positive impact and support their personal growth through equine therapy

Northern British Columbia Volleyball Club (NBCVC)

Previous experience volunteering in youth volleyball tournaments as a referee, set up and take down crew, and ceremony procedures.

Timeline

Esthetician and Spa Therapist

Hairbin Barbershop and Spa
07.2024 - 02.2025

Esthetician and Spa Therapist

Nature's Way Spa And Wellness
05.2023 - 06.2024

Spa Therapist Front Desk Receptionist

Vlo Beauty
07.2021 - 08.2022

Applied Business Technology (ABT) -

Northern Lights College

Esthetics And Business Owners' Basics -

Interior Academy

High School Diploma -

North Peace Secondary
Erin Arntson