Summary
Overview
Work History
Education
Skills
Key Qualifications
Volunteer Experience
References
Timeline
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Erin Arntson

Fort St. John

Summary

Detail-oriented and organized administrative professional seeking the position of Administrative Assistant with The Key Learning Centre school District 60. Bringing strong experience in clerical duties, record-keeping, and customer service to effectively manage reception tasks and maintain efficient office operations.

Overview

3
3
years of professional experience

Work History

Esthetician and Spa Therapist

Hairbin Barbershop and Spa
07.2024 - Current
  • Manage client appointments and records, ensuring efficient scheduling an attention to detail
  • Delivers excellent customer service, building strong client relationships and handling confidential information
  • Processed transactions and worked collaboratively with a team to meet business goals and quotas
  • Demonstrates strong organizational, communication, and problem-solving skills

Esthetician and Spa Therapist

Nature's way Spa and Wellness
05.2023 - 06.2024
  • Conducted opening and closing procedures, ensuring the facility was prepared for daily operations and maintained security protocols
  • Monitored facility cleanliness and organization, upholding spa standards and enhancing the client experience
  • Provided exceptional customer service by actively listening to client needs and resolving concerns promptly and professionally
  • Fostered a positive environment through effective communication and interpersonal skills, contributing to client retention and satisfaction
  • Collaborated with spa therapists and other team members to ensure seamless service delivery and a cohesive client experience
  • Participated in and led team meetings and training sessions to enhance service techniques and product knowledge

Spa Therapist Front Desk Receptionist

Vlo Beauty
07.2021 - 08.2022
  • Greeted clients, managed appointments, and processed payments, ensuring efficient daily operations
  • Answered phone calls, responded to inquires through email and social media, and provided information on services
  • Responsible for managing weekly and monthly invoices through Excel ensuring accurate Financial records
  • Responsible for counting cash float daily, maintaining consistency and accuracy in financial transactions
  • Played a key role in marketing services to clients, boosting sales to enhancing customer engagement
  • I controlled three social media platforms for the business, creating content and promoting services to increase visibility
  • My duties also included overseeing inventory management, ensuring stock levels were maintained and organized

Education

Applied Business Technology -

Northern Lights College
Fort St. John, BC
06.2025

Esthetics and business owners' basics -

Interior Academy
Kamloops, BC

High school diploma - entry level accounting 12 basic’s

North Peace Secondary
Fort St. John, BC

Skills

  • Ability to organize and maintain accurate records and files
  • Expert in forms of Data entry
  • Experience with handling financial tasks such as bank deposits and invoices
  • Cautious and conscientious
  • Ability to manage multiple tasks productively
  • Skillful in time management and efficiency
  • Capable of performing quick and accurate typing tasks
  • Passionate about my contributions to the workplace
  • Ability to handle sensitive information discretely and professionally
  • Ability to identify issues and find solutions in fast-paced environments
  • Detail oriented
  • Proven leader and team player
  • Proficient interpersonal skills
  • Personable and approachable
  • Flexible, able to adjust workflow if needed
  • Driven to optimize processes and increase efficiency

Key Qualifications

  • Certification in Applied Business Technology
  • Grade 12 diploma
  • Accounting level 1 and 2
  • Previous reception experience
  • Skilled in applications such as Excel, Sage Accounting, and all Microsoft 365 platforms
  • 5 years' experience in customer service
  • 40 w.p.m typing standard

Volunteer Experience

  • Seniors Hall Fort St. John, Frequently volunteer for Bingo night at the senior's hall, and various nonprofit events through the Hairbin including Buley Days
  • IG Wealth Management Walk for Alzheimer’s, Participate in the walk and set up and take down crew. Provide water and snacks for those walking. I have volunteered for the last 5 years and counting.
  • Northern British Columbia Volleyball Club (NBCVC), Previous experience volunteering in youth Volleyball tournaments as a referee, set up and take down crew, and ceremony procedures

References

Vlo Beauty- Owner                                      Nature'sWay Spa and Wellness - Manager.                  HairBin Barbershop and Spa - Manager 

Cher Wilson (250)- 271-0331                       Emily Bourdon (250)-263-4079.                                         Marnie Schreiner (250)-787-5855




Timeline

Esthetician and Spa Therapist

Hairbin Barbershop and Spa
07.2024 - Current

Esthetician and Spa Therapist

Nature's way Spa and Wellness
05.2023 - 06.2024

Spa Therapist Front Desk Receptionist

Vlo Beauty
07.2021 - 08.2022

Applied Business Technology -

Northern Lights College

Esthetics and business owners' basics -

Interior Academy

High school diploma - entry level accounting 12 basic’s

North Peace Secondary

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Erin Arntson