Kavindu Dias
Edmonton,Canada
Summary
Versatile professional with over two years of experience in data analysis, business analysis, process optimization, and end-user support. Proficient in SQL, Microsoft Excel, Power BI, Power Automate, and Salesforce, with a strong track record of enhancing operational efficiency through automation and system improvements. Experienced in system testing and quality assurance, including creating test scripts and conducting application validation. Skilled in developing training manuals and providing user support with ClickLearn. Passionate about technology and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Intern
Centre for Energy and Environmental Sustainability, Northern Alberta Institute of Technology (NAIT)
05.2023 - 05.2024
- Provided end-user support for Power BI and Power Automate projects, as well as other internal applications, ensuring effective utilization and addressing user inquiries
- Utilized Salesforce to document client details and meeting notes, enhancing client management and follow-up efficiency
- Led comprehensive business analysis, gathering user requirements to design, implement, and deploy a Power BI project that integrated data from multiple sources, achieving a 60% improvement in decision-making efficiency
- Created an automated notification system with Power Automate, streamlining financial processes and reducing manual effort by 90%
- Developed a student database using Power BI and Excel, collecting and organizing ten years of HR records, enhancing tracking efficiency by 50%
- Collaborated with TAC Canada members across provinces, capturing data from various inquiries and creating visual representations for community publications
IT Solution Delivery Intern
PCL Construction
09.2022 - 04.2023
- Conducted comprehensive application testing, creating over 50 test scripts and scenarios, ensuring 100% error-free performance of internal applications.
- Developed training manuals and provided end-user support for 100+ users across various internal applications, enhancing user experience and ensuring compliance with internal processes.
- Created and maintained process documentation, improving workflow efficiency and supporting compliance standards
- Led ongoing enhancements to Power BI project features and functionality based on user feedback, optimizing data tracking and management processes
- Leveraged Power Automate to integrate REST APIs, generating comprehensive permission and restriction reports for PCL users across districts
Project Assistant
CGI
01.2019 - 05.2019
- Collaborated with a team of 4 in requirements gathering and use case analysis, facilitating application development and infrastructure enhancements that improved project delivery timelines by 20%.
- Developed system design artifacts, including flowcharts, system diagrams, and class diagrams, to effectively communicate application architecture and requirements
- Executed back-end development tasks utilizing SQL, including writing queries and stored procedures for optimized data management and reporting
- Maintained comprehensive project documentation and produced detailed status reports, improving project tracking accuracy by 25% and ensuring timely updates for stakeholders.
Education
Bachelor of Science - Information Systems Technology
Northern Alberta Institute of Technology (NAIT)
Edmonton, Alberta05.2023
Junior Data Analyst Program -
Npower Canada
Toronto, ON09.2022
Diploma in Computing and Software Engineering - Software Engineering
ICBT Campus
Colombo, Sri Lanka 09.2015
Skills
- Microsoft Office (Word, Access, Visio, Excel)
- Power BI
- SQL (queries, views, stored procedures)
- Salesforce
- Power Automate
- ASPNET
- Python
- Data Analytics
- Data Visualization
- Analytical & Problem-Solving
- Technical & Process Mapping
- Backend Development
- Database Creation
- Use Case Analysis
- Flowcharts & System Diagrams
- Project Management
- Task prioritization
- Agile methodology
- Effective communication
- Team collaboration
- Time management
- Adaptability
- Quick learner
- Idea Development and Brainstorming
- Competitive Analysis
- Project Management
- Task prioritization
- Agile methodology
- Effective communication
- Team collaboration
- Time management
- Adaptability
- Quick learner
Certification
- Microsoft Azure Fundamentals, Professional Certificate, 08/01/22
- IBM Data Analyst Professional Certificate, 08/01/22
Languages
English
Full Professional
Timeline
Business Intern
Centre for Energy and Environmental Sustainability, Northern Alberta Institute of Technology (NAIT)
05.2023 - 05.2024
IT Solution Delivery Intern
PCL Construction
09.2022 - 04.2023
Project Assistant
CGI
01.2019 - 05.2019
- Microsoft Azure Fundamentals, Professional Certificate, 08/01/22
- IBM Data Analyst Professional Certificate, 08/01/22
Bachelor of Science - Information Systems Technology
Northern Alberta Institute of Technology (NAIT)
Junior Data Analyst Program -
Npower Canada
Diploma in Computing and Software Engineering - Software Engineering
ICBT Campus
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