Driven by a passion for leveraging strong analytical skills, technical aptitude, and business analysis expertise as a Website Analyst at Go Auto. Dedicated to optimizing digital strategies and delivering impactful results in the automotive industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Student Intern
Northern Alberta Institute of Technology (NAIT)
Edmonton, Alberta
05.2023 - 05.2024
Developed comprehensive training manuals for internal and external users, resulting in a 30% increase in training effectiveness and user proficiency
Streamlined centre projects and leads via a Power BI project, boosting data accessibility and usability by 30%.
Collaborated with industry partners on research projects, transforming findings into actionable insights for senior management, which enhanced strategic planning initiatives
Conducted comprehensive training sessions on Power BI and Power Automate as the single point of contact, resulting in a 25% increase in staff efficiency and proficiency in data management
Designed and implemented an automated notification system using Power Automate, providing real-time alerts to the finance team, which reduced response time to financial discrepancies by 40%.
IT Solution Delivery Student
PCL Construction
Edmonton, Alberta
09.2022 - 04.2023
Created and maintained detailed process and system documentation to support improved workflow and facilitate effective knowledge transfer, resulting in a 20% reduction in onboarding time
Developed training manuals using ClickLearn, ensuring clear and comprehensive guidance for end-users and increasing user satisfaction to the maximum
Leveraged Power Automate to generate automated reports and interact with REST APIs, streamlining data management processes and improving reporting accuracy
Completed various data entry tasks for new hires, ensuring high accuracy and attention to detail, which contributed to the reliability of project data
Conducted user acceptance testing and system testing for multiple projects, ensuring the delivery of high-quality solutions and reducing post-launch issues.
Team Lead
NAIT Food Services
Edmonton, Alberta
01.2016 - 07.2019
Managed a team of ten employees, including scheduling and conducting performance reviews, which led to a 15% improvement in team productivity
Conducted employee training sessions focused on safety measures and company policies, resulting in a reduction in workplace incidents
Oversaw administrative tasks such as work schedules, inventory management, and record keeping, resulting in streamlined operations and reduced administrative errors.
Education
Bachelor of Applied Information Systems Technology -
Northern Alberta Institute of Technology (NAIT)
Edmonton, Alberta
05.2023
Junior Data Analyst Program -
Npower Canada
Toronto
09.2022
Diploma in Computing and Software Engineering -
ICBT Campus, Sri Lanka
09.2015
Skills
Windows Operating Systems
Microsoft 365
Power Bi
Power Automate
ClickLearn
IT Systems
Testing
Data Analytics
Salesforce
Google Analytics (In Progress)
Google Search Console (In Progress)
Google Business Profiles (In Progress)
Google Tag Manager (In Progress)
SEO and CRO tools and concepts (In Progress)
Organization Skills
Problem Solving
Critical Thinking
Teamwork
Ability to multitask
Decision Making
Attention to Detail
Confidentiality and Compliance
Communication Skills
Work History and Time Management
Certification
Microsoft Azure Fundamentals, 08/2022
IBM Data Analyst Professional Certificate, 08/2022
Timeline
Business Student Intern
Northern Alberta Institute of Technology (NAIT)
05.2023 - 05.2024
IT Solution Delivery Student
PCL Construction
09.2022 - 04.2023
Team Lead
NAIT Food Services
01.2016 - 07.2019
Bachelor of Applied Information Systems Technology -
Northern Alberta Institute of Technology (NAIT)
Junior Data Analyst Program -
Npower Canada
Diploma in Computing and Software Engineering -
ICBT Campus, Sri Lanka
Microsoft Azure Fundamentals, 08/2022
IBM Data Analyst Professional Certificate, 08/2022
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