Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Languages
Timeline
Generic

KANISH BHAVSAR

Brampton,CA

Summary

Skilled in technology and dedicated to delivering exceptional user support. Known for effective problem-solving and clear communication, I bridge the gap between technology and end-users. With my high interest, expertise and dedication towards IT and almost two years in customer service, I bring a unique blend of technical expertise and people-oriented skills to drive seamless operations and user satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

Walmart Superstore
07.2022 - Current
  • Provided exceptional customer service by greeting and assisting customers in a friendly and approachable manner
  • Responded to inquiries, provided product information, and resolved issues promptly to ensure customer satisfaction
  • Assisted customers with locating items, offering guidance on product selection, and suggesting alternatives when needed
  • Processed transactions accurately and efficiently as a cashier, including cash handling, credit card transactions, and refunds/exchanges
  • Demonstrated knowledge of Walmart's policies and procedures to address customer concerns and provide appropriate solutions
  • Promoted Walmart's services and initiatives, such as Walmart Pay and pickup options, to enhance the overall customer experience
  • Collaborated with team members and supervisors to maintain a clean and organized store environment
  • Actively identified and reported safety hazards or security concerns to ensure a safe shopping environment
  • Participated in training programs to enhance product knowledge, customer service skills, and familiarity with Walmart's offerings
  • Received positive feedback for delivering exceptional service, resolving issues promptly, and providing efficient cashiering.

Server

Gurulukshmi restaurant
03.2022 - 06.2022
  • Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly
  • Demonstrated extensive menu knowledge, making recommendations and answering customer questions effectively
  • Efficiently processed customer orders using POS systems, adhering to cash-handling procedures
  • Collaborated with kitchen staff to ensure accurate preparation and presentation of dishes
  • Maintained a clean and organized work environment, following health and safety regulations.

Education

COMPUTER PROGRAMMING -

Sheridan College
Brampton, ON
08.2023

Skills

  • Data Structure and Algorithm in C
  • Database Management and Implementation
  • Java Enterprise
  • Microsoft Office
  • HTML, CSS, JAVASCRIPT, Angular JS
  • C# Programming
  • LINUX/UNIX
  • DATA NETWORKING
  • IT Project Management (PMP)
  • Good Communication Skills
  • Telephone Etiquette
  • Customer Service
  • Information Security
  • Active Listening
  • Critical Thinking
  • Problem-Solving Abilities
  • Store Maintenance
  • Technical Support
  • Computer Proficiency

Websites

Certification

  • Cybersecurity Essentials -Issued by Cisco
  • Information Security: Context and Introduction - ISSUED BY THE UNIVERSITY OF LONDON
  • Getting Started with AWS Machine Learning - ISSUED BY AMAZON WEB SERVICES
  • Java Programming: Solving Problems with Software - ISSUED BY Duke University
  • CCNA IP ADDRESSING AND SUBNETTING - ISSUED BY GNS3 ACADEMY
  • JavaScript Essentials 1 - ISSUED BY CISCO
  • Data Analytics Essentials - ISSUED BY CISCO
  • IPv6 Fundamental Course - ISSUED BY APNIC Academy
  • Introduction to Digital Forensics - ISSUED BY Cyber 5W
  • Into to Linux from Forensics Perspective - ISSUED BY Cyber 5W

Projects

 

  • Travel Booking Page, C++ Project.

 Creating a booking page in C++ on TURBO enables the limited options to book to specific places by specified means. Use array, array list, file handling, and many other aspects of the language to make it functional. Used basic effects such as colors and transitions. 

  • War Game

 Java Project with Junit. Created a War game that had all the functions and rules to decide the winner. Conducted six Junit tests for the project using NetBeans and Junit libraries. 

  • Construction Site Project Management (PMP)

 Project Management Using MS Project. Created a management detailed project for a construction site using MS Project. Had all the scope, deliverables, Cost Benefit Analysis, and detailed timeline for the project. Made a 350 days detailed MPP file for the same. 

  • Geographical Data Management System

 Developed a WPF application in C# to manage and display geographical data, featuring dynamic UI components for seamless user interaction, database integration with Local DB, and input validation for accurate data entry. 

  • Mobile Web-Based Loan Management System

 Designed a streamlined mobile web-based loan management system using HTML, CSS, and JavaScript. Features included automatic interest calculation, intuitive application tracking, and real-time status updating with Chrome's local storage for efficient data handling. 

  • Sports Player Stats Management System

 Developed a Sports Player Stats Management System Console Application using C# that allows the user to add, edit, and delete player stats, and view and search player stats in a menu-based application. 

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Punjabi
Full Professional
French
Limited Working

Timeline

Customer Service Specialist

Walmart Superstore
07.2022 - Current

Server

Gurulukshmi restaurant
03.2022 - 06.2022

COMPUTER PROGRAMMING -

Sheridan College

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KANISH BHAVSAR