Joy Agub
Bonnyville,AB
Summary
Professional food service worker ready to bring expertise to dynamic team. Proven track record of delivering high-quality customer service and maintaining cleanliness and organization in food preparation areas. Known for teamwork and reliability, ensuring smooth operations even during peak hours.
Overview
8
8
years of professional experience
Work History
Food Counter Attendant
Tim Hortons
Bonnyville, AB
01.2025 - 12.2025
- Prepared and served food and beverages to customers with high attention to quality and presentation.
- Maintained cleanliness and organization of service area, ensuring compliance with health and safety standards.
- Assisted in training new staff members on operational procedures and customer service techniques.
- Operated point-of-sale system efficiently, processing transactions accurately and handling cash responsibly.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
Produce Clerk
Sobeys
Bonnyville, AB
04.2024 - 12.2025
- Managed inventory levels, rotating stock to minimize waste and maintain freshness.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained cleanliness and organization of produce display areas for optimal presentation.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Trained new staff on proper handling techniques and store policies regarding produce management.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Head Cashier
Fatmelts Diner
Manila, Philippines
11.2017 - 07.2023
- Supervised daily cash operations, ensuring accuracy in transactions and balancing registers.
- Trained and mentored new cashiers on customer service standards and operational procedures.
- Implemented efficient cash handling protocols, reducing discrepancies during end-of-shift audits.
- Coordinated shift schedules to optimize staff coverage during peak dining hours.
- Analyzed sales trends to inform staffing needs and improve workflow efficiency during busy periods.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Education
Bachelor of Science - Banking And Finance
University of The East
Manila, Philippines05-2002
Skills
- Customer service
- Accuracy and efficiency
- Team player
- Quick learner
- Food service standards
- Customer assistance
Accomplishments
- Received Employee of the Month
Timeline
Food Counter Attendant
Tim Hortons
01.2025 - 12.2025
Produce Clerk
Sobeys
04.2024 - 12.2025
Head Cashier
Fatmelts Diner
11.2017 - 07.2023
Bachelor of Science - Banking And Finance
University of The East