Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jessica Lawrence

Toronto,CA

Summary

. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Urban Planet
01.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Ride Operator

Canada's Wonderland
04.2023 - 10.2023
  • Worked with a variety of team members to ensure that guest requests were handled correctly and promptly
  • Was able to quickly resolve service-related issues
  • Was in charge of the operation of rides, equipment, ensuring that it was safe, clean, and efficient

Crew Member

Dominos Pizza
03.2022 - 07.2022
  • Conducted daily welfare checks and coordinated with facility staff to ensure that all resident needs were met
  • Assisted residents in adjusting to their new living situation and maintained positive relationships with them
  • Had an excellent attendance record and was always on time for work
  • Assisted residents with their personal needs as they dealt with a variety of issues
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

Communications and Media - Associate of Arts -

York University
01.2026

The Great Lakes College of Toronto
09.2022

Skills

  • Customer service
  • Team building
  • Problem resolution
  • Team management
  • POS Systems
  • Refunds and exchanges
  • Communications
  • Cash Handling

Affiliations

  • YouTube content creator
  • Modere brand ambassador
  • MCW youth leadership fellowship program

Timeline

Sales Associate

Urban Planet
01.2024 - Current

Ride Operator

Canada's Wonderland
04.2023 - 10.2023

Crew Member

Dominos Pizza
03.2022 - 07.2022

Communications and Media - Associate of Arts -

York University

The Great Lakes College of Toronto

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Jessica Lawrence