Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Websites
LINKS
Timeline
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Sara Faridiyan

Toronto,Ontario

Summary

Experienced marketing and sales professional with a distinguished record in team-building and project oversight. Adept at engaging with diverse personalities, consistently fostering strong collaborative relationships, and achieving exceptional results. Highly organized and reliable, with proven expertise in managing multiple priorities efficiently and maintaining a positive attitude. Demonstrates a strong commitment to assuming additional responsibilities to achieve team objectives.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

SALES ASSOCIATE

Zara
Quebec city, Quebec
12.2023 - 10.2024
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations
  • Train new sales associates on product knowledge and sales techniques
  • Prepare merchandise for the sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Enhanced customer satisfaction by delivering tailored styling advice to over 30 customers daily, contributing to repeat business and loyalty

SALES ASSOCIATE

Forever 21
Quebec city, Quebec
04.2023 - 12.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Collaborated with team members to organize in-store events, driving customer engagement and increasing store traffic

MARKETING MANAGER

Zaman Iran
Tehran, Iran
05.2021 - 04.2022
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
  • Crafted comprehensive marketing strategies that increased brand visibility and drove a 20% boost in sales over a 12- month period
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution
  • Utilized market trends and target audience statistics to effectively and appropriately market products

Digital Marketing Lead

Shadshow
Tehran, Iran
01.2020 - 11.2020
  • Implemented digital marketing techniques to enhance customer experience and increase customer engagement
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction
  • Initiated partnerships with influencers or other brands to boost visibility
  • Managed integrated campaigns across digital, social, and print channels, resulting in a 30% growth in online engagement and a 25% rise in lead generation
  • Trained junior team members in best practices for marketing strategy execution

MANAGER IN TRAINING

Forever 21
Quebec city, Quebec
  • Enhanced supervisory and leadership abilities by working closely with supervisor
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Assisted established management staff with operational oversight, business development, and process improvement strategies
  • Established open and professional relationships with team members, facilitating communication and quickly resolving issues and conflicts

Education

Master of Science - Business Administration

Laval University
Québec, Canada
06.2024

Bachelor of Science - Public Administration

Azad University
Tehran, Iran
07.2020

Skills

  • CRM Tools
  • Google Ads
  • Client Service
  • Teamwork and Collaboration
  • Retail Sales
  • Microsoft Office Suite
  • Order Processing
  • Marketing Campaigns
  • Customer service focus
  • Problem-Solving
  • Customer Service
  • Social Media Tools
  • Sales Presentations
  • Team Training
  • Shopping Campaigns
  • Product Sales
  • Time Management
  • Product Promotions
  • Training & Development
  • Digital Marketing

Certification

  • Google Digital Marketing & E-commerce Professional Certificate
  • Business Analysis and Process Management Business Analysis & Process Management, Coursera Project Network

Languages

English Proficient (C2), French Beginner (A1), Persian Proficient (C2)

Languages

English
Full Professional
French
Limited
Persian
Native/ Bilingual

Websites

LINKS

www.linkedin.com/in/sara-faridiyan-34a7a3297

Timeline

SALES ASSOCIATE

Zara
12.2023 - 10.2024

SALES ASSOCIATE

Forever 21
04.2023 - 12.2023

MARKETING MANAGER

Zaman Iran
05.2021 - 04.2022

Digital Marketing Lead

Shadshow
01.2020 - 11.2020

MANAGER IN TRAINING

Forever 21

Master of Science - Business Administration

Laval University

Bachelor of Science - Public Administration

Azad University

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Sara Faridiyan