Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessa Turner

Coquitlam,BC

Summary

A seasoned professional with deep expertise in psychosocial rehabilitation, seeking a role centered on supporting at risk and/or with mental health concerns. Committed to maintaining the highest standards of ethics and values, coupled with a fervent passion for advocating and making decisions on behalf of those in need.

Overview

8
8
years of professional experience

Work History

Medical Office Assistant

Fraser Health Authority
01.2024 - Current
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.

Designated Representative

Contracted W/Immigration & Refugee Board Of Canada
10.2023 - Current

· Performing a variety of things under the Immigration and

Refugee Protection Act to assist vulnerable persons in

the immigration and refugee process


· Represent and protect the interest of subjects in the

proceedings who are under 18 years of age or a person

unable to appreciate the nature of proceedings due to

reasons such as trauma or mental health/illness

Mental Health Rehabilitation Worker

Fraser Health Authority
08.2021 - 11.2023
  • Improved client well-being by developing and implementing individualized treatment plans.
  • Enhanced therapeutic relationships with clients through empathetic listening and effective communication.
  • Collaborated with multidisciplinary teams for comprehensive mental health care delivery and improved patient outcomes.
  • Facilitated group therapy sessions, fostering a supportive environment for client growth and recovery.

Construction Administrator

Aerco Industries
07.2016 - 03.2020

• Tracked all submittals to obtain accurate and prompt responses.

• Managed pre-opening, operator turnover and project closeout.

• Interacted with customers by phone, email or in-person to provide information.

• Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Education

Professional Counselling Diploma

Stenberg College
Surrey, BC
03.2024

Community Mental Health Worker Certificate

Douglas College
Coquitlam, BC
08.2021

Health Care Assistant Certificate

Douglas College
Coquitlam, BC
01.2021

Skills

    Registered Professional Counselling Diploma and

    Community Mental Health Worker Certificate

    Solution-oriented with a proactive approach to

    information-seeking

    Collaborative team member with strong interpersonal

    skills

    Impartial judgment and clear communication

    Skilled in decision-making anchored in policies, ethics,

    and procedures

Timeline

Medical Office Assistant

Fraser Health Authority
01.2024 - Current

Designated Representative

Contracted W/Immigration & Refugee Board Of Canada
10.2023 - Current

Mental Health Rehabilitation Worker

Fraser Health Authority
08.2021 - 11.2023

Construction Administrator

Aerco Industries
07.2016 - 03.2020

Professional Counselling Diploma

Stenberg College

Community Mental Health Worker Certificate

Douglas College

Health Care Assistant Certificate

Douglas College
Jessa Turner