Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Prakriti Baral

Toronto,ON

Summary

Dedicated administrative professional with expertise in effective communication and team building. Proficient in medical terminology, scheduling, and billing procedures. Experienced in transcription, records management, and industry software applications. As the first point of contact for patients, I excel at verifying insurance, managing paperwork, and preparing records. I am a patient-oriented and helpful candidate well-versed in MS Office and EHR systems, coupled with a comprehensive understanding of medical terminology.

Overview

1
1
year of professional experience

Work History

Medical Office Assistant

Eglinton Health Care
09.2022 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Used ACCURO,OSCAR to schedule appointments for doctor visits and procedures.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Registered and verified patient records before triage with most up-to-date information.

Health Administration Intern

Providence Health & Services
05.2023 - 09.2023
  • Scheduled and coordinated surgeries and procedures, ensuring seamless operation of the operating room.
  • Typed and prepared a wide range of documents, including correspondence, CVs, teaching dossiers, grants, and manuscript submissions, with a focus on accuracy and confidentiality.
  • Managed and maintained the schedules of assigned physicians, facilitating efficient appointment and meeting coordination.
  • Responded to patient inquiries, providing information, scheduling appointments, and redirecting requests as necessary.
  • Monitored and provided support to patients, ensuring a comfortable and welcoming environment during their visits.
  • Established and maintained organized and confidential files for patients, physicians, research projects, and administrative purposes.
  • Arranged accommodations for out-of-town patients, meeting their specific needs and ensuring a smooth transition to the center.
  • Offered general administrative and clerical support, including photocopying, faxing, and office supplies management.

Education

High School Diploma -

Centennial College
Toronto,Ontario
09.2023

Associate of Science - Biology

Motherland Secondary School
Pokhara,Nepal
04.2021

Skills

  • Successful completion of a recognized Medical Office Administration program/diploma at Centennial College, Toronto
  • Proficient in managing bookings and scheduling, ensuring smooth and efficient operations
  • Advanced knowledge and proficiency in Microsoft Office applications, specifically Outlook and Word Proficient in Excel
  • Proven accurate keyboarding skills with a minimum net speed of 50 words per minute (wpm)
  • Exceptional command of English grammar, both written and verbal, with a strong ability to communicate and comprehend effectively
  • Well-developed organizational, prioritization, and time management skills, allowing for the successful management of multiple deadlines
  • Ability to work independently and efficiently with minimal supervision, demonstrating self-reliance and a strong work ethic

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Health Administration Intern

Providence Health & Services
05.2023 - 09.2023

Medical Office Assistant

Eglinton Health Care
09.2022 - Current

High School Diploma -

Centennial College

Associate of Science - Biology

Motherland Secondary School

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Prakriti Baral