Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lina Zakharian

Richmond Hill,Ontario

Summary

Organized and dedicated Administrative Assistant with 7 years of proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Medical Office Assistant

Thornhill Endoscopy Centre
06.2021 - Current
  • Interact with patients in person, over the phone, and email, gathering information and processing it
  • Routine receptionist duties to provide support to staff and patients: scheduling appointments, answering patients' inquiries, telephone inquiries
  • Maintain daily data entry, and kept clerical information accurate and up-to-date using special medical software
  • Provide services for the patients by explaining preparation instructions, treatment procedures, and other information
  • Liaise with referring physicians or other healthcare providers involved in patient care

Medical Office Assistant

York Medical Centre
11.2019 - 05.2021
  • Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling.
  • Registered patients and completed associated paperwork for accurate records.
  • Managed telephone inquiries in a professional and productive manner.
  • Coordinated patient scheduling, check-in, check-out, and billing payments.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.


Data Entry Clerc

Grand Financial
08.2016 - 10.2019
  • Organized, sorted, and checked input data against original documents.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Preserved customer confidence and protected operations by keeping information confidential.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Used computer software Cadence to store and retrieve data.
  • Followed data entry protocols, rules, and regulations.
  • Analyzed current data records to provide detailed reports.


Education

GED -

CDI College
Toronto, ON
01.2015

Skills

  • Medical Office Administration Diploma
  • 4 years experience in Health Care setting, 3 years of data entry
  • Computer proficiencies: MS Office (Word, typing 40wpm, Excel, Outlook, PowerPoint)
  • Knowledge of special software systems and office equipment
  • Keep attention to details to ensure accurate completion of multiple tasks by strict deadlines
  • Excellent communicative, interpersonal, and organizational skills
  • Diligent, responsible, and able to work with a team or independently

Additional Information

Fluent in Ukrainian and Russian

Timeline

Medical Office Assistant

Thornhill Endoscopy Centre
06.2021 - Current

Medical Office Assistant

York Medical Centre
11.2019 - 05.2021

Data Entry Clerc

Grand Financial
08.2016 - 10.2019

GED -

CDI College

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Lina Zakharian