JASKARAN SINGH PARHAR
Calgary,AB
Summary
Proven leader in client relationship management and sales growth, notably at COMMERCIAL BANK OF DUBAI, where I spearheaded marketing campaigns and financial strategies, enhancing client retention and acquisition. Skilled in analyzing data and sales reporting, coupled with exceptional motivational abilities, I consistently exceeded sales targets by fostering team excellence and innovation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Supervisor
PETRO CANADA
08.2022 - 09.2024
- WORST JOB OF MY LIFE UNDER MY RELATIVES WILL NOT RECOMMEND TO ANYONE. TIME WASTE.
RELATIONSHIP MANAGER
COMMERCIAL BANK OF DUBAI
08.2019 - 08.2022
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
Relationship Officer
MAJID UL FUTTAIM
10.2017 - 04.2019
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Supported [Type] team in mining and analyzing customer data to identify and plan for expansion and additional business.
- Conducted comprehensive financial analyses to identify potential risks and recommend appropriate mitigation strategies to senior management.
Relationship Officer
MAWARID FINANCE
02.2016 - 08.2017
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
SALES SUPERVSIOR
Mashreq Bank
12.2014 - 07.2015
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Senior Customer Service Representative
Convergys
07.2013 - 10.2014
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Engaged clients in person and over phone to answer questions and address complaints.
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.
- Escalated issues to proper supervisors when standard processes were not effective.
Senior Customer Service Representative
NIIT Technologies
01.2012 - 04.2013
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Engaged clients in person and over phone to answer questions and address complaints.
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.
Education
BBA - Business Studies
JAMIA HAMDARD UNIVERSITY
Delhi, INDIA01.2014
Skills
- Analyzing data
- Sales Reporting
- Sales Training
- Motivational Skills
Languages
English
Full Professional
Certification
- CSE - Certified Sales Executive
Timeline
Sales Supervisor
PETRO CANADA
08.2022 - 09.2024
RELATIONSHIP MANAGER
COMMERCIAL BANK OF DUBAI
08.2019 - 08.2022
Relationship Officer
MAJID UL FUTTAIM
10.2017 - 04.2019
Relationship Officer
MAWARID FINANCE
02.2016 - 08.2017
SALES SUPERVSIOR
Mashreq Bank
12.2014 - 07.2015
Senior Customer Service Representative
Convergys
07.2013 - 10.2014
Senior Customer Service Representative
NIIT Technologies
01.2012 - 04.2013
BBA - Business Studies
JAMIA HAMDARD UNIVERSITY
- CSE - Certified Sales Executive
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