Manav Sharma
Vaughan,Ontario
Summary
Experienced in customer service across banking, fast food, and petroleum industries. Skilled at providing exceptional service and support to customers. Seeking full-time position to contribute positively to a dynamic customer service team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Petro Canada
01.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Became a technology experts and help customers navigate the mobile app.
- Engaged in marketing and outreach activities to value clients , working as a team to ensure clients are connected to right people.
Kitchen Supervisor
A&W Canada
01.2019 - 01.2021
- Coordinate with management to ensure ongoing health and safety protocols
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Planned and executed promotions and special events in close collaboration with management.
Financial Advisor
HDFC Bank
01.2016 - 01.2019
- Always engaged with purpose to find the right solutions and went extra mile, because it’s the right thing to do.
- Always motivated by accomplishing my goals and delivering the best.
- Created debt management plans, spending plans and budgets to assist clients in meeting financial goals that makes a difference.
- Noticing things that others don't. Critical thinker with necessary skills that in informing decision making.
- Experienced in working with clients and achieving sales results.
- Finding meaning in relations and building trust through respect and authenticity.
- Meeting with clients to understand personal and business banking needs ,provide solutions and give them forward looking financial plan.
- Engaged in marketing and outreach activities which gave clients values and communities.
- Became a technology expert by sharing knowledge by introducing our clients with mobile app, and online banking applications.
Site Supervisor
Agi Infra Ltd
01.2015 - 01.2016
- Inspecting the site regularly to identify and eliminate potential safety hazards.
- Supervising and instructing the construction team as well as subcontractors.
- Educating site workers on construction safety regulations and accident protocols.
- Enforcing the required rules and regulations to minimize work related accidents and injuries.
- Analyzing the blueprints to ensure that construction projects meet design, safety and budget specifications.
- Recommendation of changes to construction procedures to increase efficiency.
Education
Post-Graduate Diploma - Project Management
York University
01.2020
Bachelors - Civil Engineering With Honours
Punjab Technical University
01.2016
Skills
- Strong verbal skills
- Non-verbal communication
- Proficient in organization
- Time-management
- Agility in changing circumstances
- Business prospecting
- Portfolio management
- Technical aptitude
- Profitability analysis
- Loan exemption clearing
- Credit risk evaluation
- Credit assessment
- Investment banking services
- Funding education
- Advising on investments
- Mutual funds
- Retirement needs
Certification
Canadian securities course (CSC)
Languages
English
Full Professional
Timeline
Supervisor
Petro Canada
01.2021 - Current
Kitchen Supervisor
A&W Canada
01.2019 - 01.2021
Financial Advisor
HDFC Bank
01.2016 - 01.2019
Site Supervisor
Agi Infra Ltd
01.2015 - 01.2016
Bachelors - Civil Engineering With Honours
Punjab Technical University
Post-Graduate Diploma - Project Management
York University
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