Highly skilled IT professional with experience as an IT business analysis and production support, specializing in MS development technologies, system enhancements, and application ownership. Demonstrated ability to manage and remediate technical issues with a focus on quality customer support and clear communication. Proficient in SQL, SSRS, and SSIS, with strong documentation and interpersonal skills. Adept at delivering high-quality solutions in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Data and Insight Analyst
Northern Alberta Institute of Technology
05.2022 - 08.2024
Fulfilling data analysis and reporting needs of programs, schools, and central administrative departments.
Played a critical role in designing, building, testing, and deploying business intelligence solutions, including standardized reports, dashboards, and data exports, to support informed decision-making across the institute.
Utilized advanced data visualization tools and techniques to analyze trends and communicate insights effectively to stakeholders.
Compiled, organized, and distributed data to stakeholders, ensuring they received timely and relevant information.
Maintained strict confidentiality of data while supporting leaders in decision-making processes.
Executed and supported data reporting initiatives impacting admissions, student financial support policies, program assessments, curriculum evaluations, enrollment planning, and budgeting.
Collaborated in an agile environment to validate and incorporate stakeholder requirements into projects.
Maintained a strong understanding of business source systems and processes by working closely with subject matter experts.
Ensured adherence to best practices in data visualization, modeling, and data governance.
Education
Bachelor of Science - Computing Science
University of Alberta
Edmonton, AB
04.2022
Skills
Strong analytical and problem-solving abilities
SSMS (SQL Server Management Studio)
SSIS (SQL Server Integration Services)
SSRS (SQL Server Reporting Services)
IRA (Issue Tracking and Project Management)
API and Endpoints
Software development lifecycles, data modeling, and business intelligence methodologies
Timeline
Data and Insight Analyst
Northern Alberta Institute of Technology
05.2022 - 08.2024
Bachelor of Science - Computing Science
University of Alberta
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