Eddy Lim

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Worked with distributors to add new products to bar menu.
• Completed bar opening and closing procedures.
• Improved customer service rankings by resolving issues quickly and accurately.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Served high customer volumes during special events, nights, and weekends.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Ensure Toptable service standard.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Closed out cash register and prepared cashier report at close of business.
• Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
• Crafted special drink and cocktail menu items for seasonal offerings.

• Italian cuisine, fine dinning, 180 seats

March 2018 - September 2018: Barback

•Bar inventory management

•Insuring good team coordination between bar, service team, and bussers

September 2018 - May 2019: Bartender

•Creating and crafting cocktails, maintaining full knowledge of the current wine list, cocktails, beers, as well as food menu and specials

•Greeting and serving bar and lounge patrons. Handle fine dining service duties and suggesting food and pairings to enhance guest experience and revenue

•Handling an average of 25 customers per flip, up to 3 flip during 5 hours service.

•Handling bar preparation, stocking and cleaning up pre and post service

May 2019 - March 2022: Cook

•Ordering and receiving merchandise, ensuring products standard quality

•Serving as garde manger, entremets and pasta, making fresh pasta everyday in an iconic Whistler italian restaurant

• Breakfast/brunch restaurant, 60 seats
• Mise en place of the section in a very busy brunch place
• Service for breakfast/lunch in high volume.

• Tapas and wine bar, 90 seats
• Greeting and welcoming guests, as well as answering phone calls, organizing reservations and assisting guests in any way
• Creating new tapas dishes for the weekly menu
• Expediting and serving dishes to the customers
• Recommending, creating and serving a large selection of cocktails and wine
• Assisting with manager duties, including cash flow management, handle merchandise and control stock
• Keeping a clean work environment by following the restaurant's standards

• Ordering, receiving merchandise
• Preparing and expediting starters and desserts for daily menus
• Keeping a clean working area by restaurant standards