Sapanpreet Kaur
Prince Rupert,BC
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes and Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
7
7
years of professional experience
Work History
Visitor Services Associate
Prince Rupert Port Authority
2022.05 - Current
- Enhanced visitor experience by providing exceptional customer service and accurate information regarding exhibits and events.
- Assisted in the development of new visitor programs, leading to increased attendance and positive feedback from guests.
- Coordinated group tours, ensuring smooth operations and a memorable visit for all participants.
- Monitored gallery spaces for safety and cleanliness, maintaining an inviting atmosphere for visitors.
Office Assistant and Retail Sales Supervisor
Mackenzie Furniture Store
2017.10 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
Education
Diploma - Developmental Services Worker
Loyalist College of Applied Arts And Technology
Belleville, ON04.2017
High School Diploma -
Anuvrat Public School
India03.2014
Skills
- Cultural Sensitivity
- Volunteer Management
- Administrative Support
- Foreign language fluency
- Customer Engagement
- Sales Promotions
- Staff Training and Development
- Office Supply Management
Timeline
Visitor Services Associate
Prince Rupert Port Authority
2022.05 - Current
Office Assistant and Retail Sales Supervisor
Mackenzie Furniture Store
2017.10 - Current
Diploma - Developmental Services Worker
Loyalist College of Applied Arts And Technology
High School Diploma -
Anuvrat Public School
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