Lilian Curvo
Prince Rupert
Summary
Experienced Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
Prince Rupert Port Authority
01.2023 - 05.2024
- Assisted in preparation of presentation materials and Board Reports contributing to successful meetings and proposals.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for executives.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
OFFICE MANAGER
Great Bear Clinic
08.2021 - 12.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized electronic medical record system and billing system on Outsmart software though effectively organizing information.
- Coordinated 180 invoices monthly insurance-related billing with a high attention and obtained zero billing errors.
IMPORT EXPORT COORDINATOR
Syngenta Group
06.2018 - 08.2019
- Promoted to coordinate and oversee export and import business at Syngenta Group, a global leader in Agricultural Science Technology.
- Managed a team to meet revenue targets by reducing 20% of company costs in their Global Logistics and Trade Operations.
- Led an Outsourcing project and worked with external third parties (suppliers, shippers, freight forwarders) to produce seamless delivery of goods.
- Integrated international trade software systems, ONESOURCE Global Trade Implementation (OSGT), SAP and Global Mode Operations, within the team to improve quality of data driven decisions and customer service.
IMPORT EXPORT ANALYST
Syngenta Group
01.2013 - 06.2018
- Reduced 55% at clearance lead time (8 days) to import seeds from Argentina to Brazil by implementing efficiency ways of working and reducing costs of delivery plan
- Coordinated 50 international shipments on a monthly basis and ensured documents and goods delivered comply with regulation, according SLA (Service Level Agreement) established with third parties
- Collaborated with the company’s certification process (AEO – Authorized Economic Operator Program) to reduce lead time of shipping goods and maximized their competitiveness.
Education
BBA: International Trade -
Universidade S. J. Tadeu
01.2013
English Program Interchange -
ILSC – English Schools
01.2012
Skills
- Customer Service
- Communication
- Problem Solving
- Detail Orientation
- Adaptability & Resilience
- Microsoft Office/Outlook
- SAP/OSGT/TOTVS
Websites
Languages
English
Full Professional
Spanish
Limited Working
Portuguese
Native or Bilingual
Timeline
Administrative Coordinator
Prince Rupert Port Authority
01.2023 - 05.2024
OFFICE MANAGER
Great Bear Clinic
08.2021 - 12.2022
IMPORT EXPORT COORDINATOR
Syngenta Group
06.2018 - 08.2019
IMPORT EXPORT ANALYST
Syngenta Group
01.2013 - 06.2018
English Program Interchange -
ILSC – English Schools
BBA: International Trade -
Universidade S. J. Tadeu
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