MANPREET TOOR
Chilliwack,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, strong organizational and problem-solving skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Data Analyst
Prince Rupert Port Authority
2022.11 - 2024.04
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created data models to support decision-making processes.
- Created dashboards to monitor and track key performance indicators.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Used statistical methods to analyze data and generate useful business reports.
Executive Assistant
Prince Rupert Port Authority
2018.09 - 2022.10
- Assisted in employee retention efforts by coordinating performance review schedules and facilitating feedback sessions between the Vice President and team members.
- Increased office efficiency by maintaining organized filing systems and updating database records.
- Enhanced executive productivity by managing schedules, organizing travel arrangements, and coordinating events.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assistant Automation Coordinator
44th General Elections Canada
2021.08 - 2021.09
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Deployment of laptops and provided support for various software applications.
Receptionist Administrator
Johal & Associates CPA
2017.03 - 2018.09
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled day-to-day accounting processes to drive financial accuracy.
- Processed invoices and payments in line with company policies and procedures.
Shipping and Receiving Clerk
Sea-Sport Outboard Marina Ltd
2015.08 - 2015.12
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Office Manager
Mobilinq
2012.07 - 2014.12
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Bachelor of Computer Information Systems
University of The Fraser Valley
Abbotsford, BC12.2012
Skills
- Data Analysis
- Excel Functions
- Strong decision-making
- File Organization
- Travel Planning
- Budget Tracking
- Administrative Support
- Customer Service-Oriented
- Information confidentiality
Certification
- Administering Microsoft Azure SQL, Netcom-Oct 2023
- ITIL 4 Certified-June 2023
- Occupational First Aid Level 1, St. John Ambulance-Dec 2023
- Prophix Administrator User Training-July 2023
- Microsoft Power BI, Edureka-Sept 2022
- Essentials in Supervisory Skills,UBC Sauder Executive Education-July 2022
- Excel Fundamentals Excel Fundamentals-Dec 2020
- Leadership Excellence for Administrative Professionals,UBC Sauder Executive Education-Feb 2019
Timeline
Data Analyst
Prince Rupert Port Authority
2022.11 - 2024.04
Assistant Automation Coordinator
44th General Elections Canada
2021.08 - 2021.09
Executive Assistant
Prince Rupert Port Authority
2018.09 - 2022.10
Receptionist Administrator
Johal & Associates CPA
2017.03 - 2018.09
Shipping and Receiving Clerk
Sea-Sport Outboard Marina Ltd
2015.08 - 2015.12
Office Manager
Mobilinq
2012.07 - 2014.12
Bachelor of Science - Bachelor of Computer Information Systems
University of The Fraser Valley
- Administering Microsoft Azure SQL, Netcom-Oct 2023
- ITIL 4 Certified-June 2023
- Occupational First Aid Level 1, St. John Ambulance-Dec 2023
- Prophix Administrator User Training-July 2023
- Microsoft Power BI, Edureka-Sept 2022
- Essentials in Supervisory Skills,UBC Sauder Executive Education-July 2022
- Excel Fundamentals Excel Fundamentals-Dec 2020
- Leadership Excellence for Administrative Professionals,UBC Sauder Executive Education-Feb 2019
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