Summary
Overview
Work History
Education
Skills
Certification
Languages
Technological Expertise
References
Timeline
Generic
AMIR TIMILSINA

AMIR TIMILSINA

Prince Rupert,BC

Summary

Accomplished Food Service Supervisor with a strong background at Fairmont Southampton, focusing on effective budget management and team leadership. Proficient in food safety protocols and employee training, contributing to superior customer service and streamlined operations. Recognized for enhancing team performance and maintaining exceptional quality standards in dynamic environments.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Crest Hotel
Prince Rupert, BC
04.2019 - Current
  • Led supervision of Food Service & Production Team to drive productivity.
  • Developed budget and cost estimates to support financial planning.
  • Achieved compliance by completing necessary safety certifications.
  • Facilitated human resource functions, including recruitment, training, and performance evaluations.
  • Coached and motivated employees to achieve high service standards.
  • Delivered exceptional customer service through team oversight.
  • Tracked stock levels, repairs, sales, and wastage to ensure accountability.
  • Safeguarded proprietary information while ensuring guest privacy.

Maitre’D

Fairmont Southampton
Southampton
04.2018 - 02.2019
  • Led a team of 20 colleagues in Room Service Department at hotels.
  • Managed daily operations for 593 rooms and eight meeting spaces.
  • Directed Food and Beverage team to maintain service standards.
  • Ensured exceptional customer service through effective training and support.
  • Conducted human resource activities to enhance team performance.

Maitre’D

Fairmont Southampton
Southampton
06.2017 - 03.2018
  • Supervised operations at hotel’s main lobby lounge and bar, open seven days weekly.
  • Led a team of 25 employees, focusing on operational excellence during peak hours.
  • Ensured top-tier customer service through proactive staff management.
  • Managed human resource functions, including onboarding and ongoing training initiatives.

Assistant Maitre’D

Fairmont Southampton
Southampton
08.2014 - 05.2017
  • Supervised daily operations of resort’s main lobby lounge and bar, providing lunch and dinner seven days a week with live entertainment.
  • Directed food and beverage team to uphold exceptional service quality.
  • Ensured outstanding customer experiences through proactive management strategies.
  • Managed human resource functions, including recruitment and performance assessments.
  • Handled additional responsibilities to support overall resort operations.

Restaurant Captain

Fairmont Southampton
Southampton
08.2011 - 07.2014
  • Oversaw daily operations across various outlets to ensure compliance with standards.
  • Maintained comprehensive sales logs and managed inventory for optimal stock control.
  • Trained and mentored staff to improve service delivery and operational efficiency.
  • Conducted administrative and operational functions for restaurant and bar effectively.
  • Managed Wickets outlet, offering breakfast, lunch, and dinner with poolside service.

Restaurant Service Associate/Trainer

Fairmont Southampton
Southampton
03.2008 - 07.2011
  • Executed roles as service associate and trainer in coffeeshop, pool bar, seafood restaurant, and Italian restaurant.

Cascades & Bridges Supervisor

Fairmont Dubai
Dubai
08.2006 - 02.2008
  • Managed all aspects of food and beverage service in dining and lobby lounge bar.
  • Supported outlet manager in daily operational tasks for seamless service delivery.
  • Tracked daily sales, inventory levels, and implemented effective stock control measures.
  • Conducted staff training to enhance performance and operational efficiency.
  • Handled various administrative responsibilities for restaurant and bar operations.

Cascades Server & Trainer

Fairmont Dubai
Dubai
10.2004 - 07.2006
  • Facilitated efficient order taking and table resetting per operational guidelines.
  • Utilized upselling strategies to maximize average cheque amounts.
  • Conducted training sessions for new staff members based on standardized protocols.

Food & Beverage Supervisor & Trainer

Bennigan’s Grill & Tavern
Doha
05.2003 - 10.2004
  • Managed kitchen and dining hall operations for peak efficiency.
  • Performed monthly scheduling, projected sales, controlled food costs, and monitored inventory.
  • Facilitated staff training to improve service quality and operational knowledge.
  • Maintained rigorous food safety and sanitation practices to guarantee high-quality standards.

Food Production Instructor

Kantipur Hotel Training Center
Kathmandu
02.2003 - 05.2003
  • Instructed average group of 20 students in both theoretical and practical methodologies of food production.

Supervisor

Chautari Hotel Pvt. Ltd.
Pokhara
09.1996 - 09.1999
  • Oversaw construction, repair, and maintenance operations for hotel from September 1996 to February 1998.
  • Cross-trained in Front Office, Housekeeping, Kitchen, and Restaurants during hotel tenure.
  • Served as Commis I, specializing in Continental and Chinese cuisine from March 1998 to February 1999.
  • Advanced to Food & Beverage Supervisor from March 1999 to September 1999.

Education

Master Certificate - Food Service Management focusing on Marketing

eCornell – Cornell University
USA
01.2015

Bachelor Level - Hotel Management

Nepal Academy of Tourism & Hotel Management
Kathmandu, Nepal
01.2002

Diploma - Civil Engineering

Institute of Engineering
Kathmandu, Nepal
01.1996

Secondary Level -

School Leaving Certificate
Kathmandu, Nepal
01.1993

Skills

  • Inventory control
  • Staff training
  • Food safety
  • Customer service
  • Team leadership
  • Scheduling
  • Operational efficiency
  • Service quality
  • Sales tracking
  • Regulatory compliance
  • Beverage making
  • Point of sale systems
  • Staff supervision
  • Quality assurance
  • Food safety compliance

Certification

  • Food Safe Certificate, Canada 2025
  • Serve It Right Certified, Canada 2025
  • Basic Wine Certificate, Fairmont Southampton, Bermuda.
  • ServSafe Food safety Certified, National Restaurant Association for the ServSafe International, USA.
  • CPR & AED Certified, EMS, Bermuda
  • TIPS Certified, Health Communications INC, Arlington, VA, USA
  • The Basic Food Hygiene, Level I, conducted by Boekers Food safety Group, Dubai.
  • Train the Trainer (F & B Service – The Fairmont Dubai).
  • Bennigan’s Certified Trainer (Bennigan’s Grill & Tavern).
  • Fire Fighting Training (The Fairmont Dubai)
  • Interaction Management Program (The Fairmont Dubai)

Languages

English
Full Professional
Hindi
Professional
Nepali
Native/ Bilingual

Technological Expertise

  • Computer Literate - Word, Excel, Powerpoint
  • Hospitality softwares – Watson Labor Management, Micros POS, Silverware POS, NetVuPoint, Adaco, Birchstreet, Evention, Avero Slingshot, Opera, Smart Cube, Squirrel

References

References available upon request.

Timeline

Food Service Supervisor

Crest Hotel
04.2019 - Current

Maitre’D

Fairmont Southampton
04.2018 - 02.2019

Maitre’D

Fairmont Southampton
06.2017 - 03.2018

Assistant Maitre’D

Fairmont Southampton
08.2014 - 05.2017

Restaurant Captain

Fairmont Southampton
08.2011 - 07.2014

Restaurant Service Associate/Trainer

Fairmont Southampton
03.2008 - 07.2011

Cascades & Bridges Supervisor

Fairmont Dubai
08.2006 - 02.2008

Cascades Server & Trainer

Fairmont Dubai
10.2004 - 07.2006

Food & Beverage Supervisor & Trainer

Bennigan’s Grill & Tavern
05.2003 - 10.2004

Food Production Instructor

Kantipur Hotel Training Center
02.2003 - 05.2003

Supervisor

Chautari Hotel Pvt. Ltd.
09.1996 - 09.1999

Master Certificate - Food Service Management focusing on Marketing

eCornell – Cornell University

Bachelor Level - Hotel Management

Nepal Academy of Tourism & Hotel Management

Diploma - Civil Engineering

Institute of Engineering

Secondary Level -

School Leaving Certificate
AMIR TIMILSINA