ISHMEET KAUR UBHI
Brampton,ON
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Product Care Specialist
Mobile Klinik
06.2023 - 02.2024
- Test, diagnose, troubleshoot, and repair smartphones and tablets using state of the art equipment in a while-you-wait, customer-facing environment.
- Provide repair and replacement estimates for the customer.
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner.
- Provide the customer with the complete solution by offering our full range of wireless services including Cell phone post and prepaid plans with Telus and Koodo.
- Greet customers and answer phone calls in a professional, courteous, friendly manner.
- Utilize the Point-of-Sale system to maintain an accurate record of customer information and real-time status of customer repairs.
- Organize, receive stock and manage inventory in accordance with Company requirements.
- Work with the team to maintain the cleanliness and professional appearance of the store.
Front End Supervisor
Chalo FreshCo
04.2020 - 05.2023
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Manage efficiently in a multi-tasking environment while meeting deadlines.
- Collect and track data, support research, sort and distribute mail, balance and process expense reports, schedule and set up meetings, and perform other administrative tasks as needed.
- Keep others informed and up to date on progress, as well as any relevant or useful information pertaining to day-to-day activities.
- Perform a variety of tasks ranging in complexity, with self-determination and some confidentiality to make decisions within well-defined parameters.
Cashier
Shell Gas Station
05.2019 - 12.2019
- Operated POS cash register and handled numerous transactions daily.
- Responded quickly and accurately to customers enquiries and interacted with customers to ensure optimal guest experience.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Human Resources Management
Canadore College
Stanford Brampton Campus, ON05-2021
International Business Management
Cambrian College of Applied Arts and Technology
Sudbury, ON05-2020
Master of Business Administration - undefined
Guru Nanak Dev Engineering College
Ludhiana, India06-2017
Bachelor of Commerce - undefined
Guru Nanak Khalsa College for Women
Ludhiana, India06-2015
Skills
- Active listening skills
- Behavioral support
- Data entry proficiency
- Problem-solving
- Respectful and compassionate
- Time management
- Strong ethics
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Product Care Specialist
Mobile Klinik
06.2023 - 02.2024
Front End Supervisor
Chalo FreshCo
04.2020 - 05.2023
Cashier
Shell Gas Station
05.2019 - 12.2019
International Business Management
Cambrian College of Applied Arts and Technology
Master of Business Administration - undefined
Guru Nanak Dev Engineering College
Bachelor of Commerce - undefined
Guru Nanak Khalsa College for Women
Human Resources Management
Canadore College