Davinder Pal Singh
Cambridge
Summary
Passionate and driven professional seeking a dynamic organization to contribute to personal and organizational goals. Dedicated to making a significant impact and building a successful career through hard work and commitment.
Overview
4
4
years of professional experience
Work History
Product Care Specialist
Mobile Klinik
11.2024 - Current
- Diagnose issues with smartphones and tablets, including hardware and software problems.
- Perform repairs on a wide range of devices (e.g., screen replacements, battery changes, charging port repairs, camera/module replacements, etc.).
- Conduct post-repair testing to ensure device functionality meets quality standards.
- Maintain a clean, organized, and ESD-safe workstation.
- Upsell and cross-sell mobile accessories, certified pre-owned devices, and protection plans.
- Provide accurate information about services, pricing, and warranty options.
- Process transactions through the point-of-sale (POS) system efficiently and accurately.
- Follow up with customers to ensure satisfaction and drive repeat business.
- Help manage store inventory, merchandising, and product displays.
Retail Sales Supervisor
Freedom Mobile
01.2023 - 09.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns
promptly. - Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Construction Laborer
Raj Painting & Construction Ltd
09.2021 - 12.2022
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Contributed to a well-rounded construction team by acquiring new skills and certifications in areas such as heavy equipment operation, ensuring versatility within the workforce.
Education
Strategic Global Business Management - Business Management
CONESTOGA COLLEGE
Kitchener, ON12-2022
BBA - Business Management
Rayat Bahra College
Punjab, India05-2019
Skills
- Home safety evaluation
- Active listening skills
- Behavioral support
- Heavy lifting
- Problem-solving
- Roof installation
- Heavy equipment operation
- Site preparation
- Relationship building and management
- Order management
Timeline
Product Care Specialist
Mobile Klinik
11.2024 - Current
Retail Sales Supervisor
Freedom Mobile
01.2023 - 09.2024
Construction Laborer
Raj Painting & Construction Ltd
09.2021 - 12.2022
Strategic Global Business Management - Business Management
CONESTOGA COLLEGE
BBA - Business Management
Rayat Bahra College
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