Harsimran Kaur Gill
Edmonton,Canada
Summary
Dynamic professional with a proven ability to adapt quickly to new environments and challenges. Expertise in swiftly acquiring and applying knowledge, contributing to team success and operational efficiency. Committed to continuous learning and leveraging change for growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Care Specialist
Mobile Klinik (TELUS)
05.2023 - 10.2023
- Repaired Apple, Samsung, and Google devices while providing excellent customer service
- Conducted device activations for TELUS customers, focusing on needs-based solutions
- Achieved customer satisfaction by resolving issues promptly and professionally
Cellphone Repair Technician
Cellular X
01.2022 - 04.2023
- Managed sales and technical repairs, maintaining high operational efficiency
- Trained team members on repair techniques and customer interaction best practices
Store Manager & Technician
Teleglobe Communications
03.2022 - 11.2022
- Oversaw daily operations, sales targets, and customer relations
- Repaired electronic devices while maintaining high-quality standards
Sales Representative
Rogers Communications
- Engaged customers in face-to-face interactions to understand their needs and recommend solutions
- Exceeded sales quotas and contributed to team success
Sales Associate
CTFS (Canadian Tire Financial Services)
- Promoted Triangle MasterCard products, achieving consistent sign-up targets
- Assisted customers with inquiries, ensuring a positive experience
Canvasser
World Vision
- Conducted door-to-door campaigns, raising awareness and securing sponsorships
Front Desk Representative
Astoria Marketing
- Scheduled appointments, managed calls, and coordinated recruitment processes
Education
Diploma - Business
Cambrian College of Applied Arts and Technology
Brampton12.2020
Skills
- Licensed: LLQP and Alberta Level 1
- Effective customer service and communication abilities
- Proven track record in sales and cross-selling
- Adept at handling pressure and managing multiple tasks with accuracy
- Proficient in MS Office and CRM tools
- Strong interpersonal and negotiation skills
- Active listening skills
- Customer service and communication skills
Certification
- LLQP (Life License Qualification Program), Issuing Body, if available
- Alberta Level 1 License, Issuing Body, if available
- WISE, Apple, Samsung (Smartphones and tablets)
Additional Information
Apple, Samsung, and Google certified repair technician., Proven ability to build strong relationships with clients, making complex products understandable and accessible.
Languages
- English, Fluent
- Punjabi, Fluent
- Hindi, Fluent
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Product Care Specialist
Mobile Klinik (TELUS)
05.2023 - 10.2023
Store Manager & Technician
Teleglobe Communications
03.2022 - 11.2022
Cellphone Repair Technician
Cellular X
01.2022 - 04.2023
Sales Representative
Rogers Communications
Sales Associate
CTFS (Canadian Tire Financial Services)
Canvasser
World Vision
Front Desk Representative
Astoria Marketing
Diploma - Business
Cambrian College of Applied Arts and Technology
Similar Profiles
Jordan KrawczukJordan Krawczuk
Area Sales Manager for Northern Ontario/Horseshoe at Telus/Mobile KlinikArea Sales Manager for Northern Ontario/Horseshoe at Telus/Mobile Klinik
Ankit SharmaAnkit Sharma
Sales Associate and Repair Technician at Telus Mobility (Mobile Klinik)Sales Associate and Repair Technician at Telus Mobility (Mobile Klinik)
Praneeth MPraneeth M
District Sales Manager at Mobile KlinikDistrict Sales Manager at Mobile Klinik