Reliable and detail-oriented professional with strong communication skills and a disciplined work ethic. Adaptable, quick to learn and capable of performing effectively in fast-paced, team-oriented environments.
Overview
5
5
years of professional experience
Work History
Product Care Specialist
Telus
Mississauga, Ontario
02.2025 - Current
Diagnosed mobile device issues utilizing specialized diagnostic tools.
Inspected, tested, and troubleshot smartphones and tablets to ensure optimal performance.
Recorded device information including serial number, IMEI, model code and EID according to guidelines.
Sorted and graded bulk shipments of used devices for triage and refurbishment processes.
Followed prescribed grading methods to identify cosmetic and functional defects in electronic devices.
Delivery Associate
Flanagan Food Service
Whitby, Canada
03.2022 - 01.2025
Provided excellent customer service by addressing any questions or concerns.
Met deadlines while working autonomously in fast-paced environment.
Collected and recorded customer payments with accuracy.
Used handheld device to scan orders, obtain route information and navigate.
Lifted boxes weighing up to 50lbs repeatedly throughout shifts.
Line Leader
Sierra Custome Foods
Brampton, Canada
06.2021 - 12.2021
Checked product quality and labeled packaged items with accurate sell-by dates.
Operated machinery used in cutting, grinding, and processing of meats.
Recorded data related to production output, waste management, and quality control measures accurately.
Inspected meat products for quality and removed any defective items.
Supervised production process and verified compliance with safety and company requirements.