Kirsten Ramirez
Fort McMurray,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Product Care Specialist
Mobile Klinik
10.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Displayed excellent problem-solving skills, locating root causes of complex smartphone problems quickly and efficiently.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
Service Crew Member
A&W
02.2022 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained clean and organized work environment for improved customer experiences.
- Adhered to company policies and procedures consistently, contributing to positive workplace culture.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
Education
Diploma in Network Administration -
ABM College
Calgary, ABCollege: Information Technology -
University of Batangas
Batangas City, PhilippinesSkills
- Exceptional Customer Service
- Teamwork and Collaboration
- Positive and Professional
- Verbal/Written Communication
- Multi-Tasking Strength
- Documentation Management
- Troubleshooting and Diagnosis
- Computer Systems Installation
- Technical Troubleshooting
- Network Administration
- Collaboration tools
- Proficient in Microsoft applications
- Cybersecurity
- SharePoint
- Basic Training in Administrative Human Resources
Certification
- WISE Technician Certification
- Excel Essential Training, Microsoft 365 (LinkedIn)
- Administrative Human Resources (LinkedIn)
Timeline
Product Care Specialist
Mobile Klinik
10.2023 - Current
Service Crew Member
A&W
02.2022 - 08.2023
Diploma in Network Administration -
ABM College
College: Information Technology -
University of Batangas
- WISE Technician Certification
- Excel Essential Training, Microsoft 365 (LinkedIn)
- Administrative Human Resources (LinkedIn)
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