Hinal Gohil

As a Product Owner managed product backlog, determined priorities, and oversaw development of product through entire development cycle for front-end and backed payment processing e-commerce applications through Agile and Hybrid methodology

• Oversaw and managed entire product development of multiple front-end and backend core Gateway e-commerce applications from vision and creation to rollout and delivery.
• Assisted technical team by identifying, translating, and prioritizing implementation of updates to application to remain 100 % compliant by fulfilling mandates suggested by card brands (Visa, Mastercard and Amex)
• Worked with cross-functional teams to gather and review requirements to understand customer pain points and translate requirements into actionable user stories
• Investigated and prioritized fix for production defects raised by merchants
• Acted as liaison between product team, development team, support team and other key stakeholders to understand merchants need for new features and enhancements to be prioritized on product roadmap
• Owned, managed, and prioritized Product backlog and met new feature/requirements/MVP by committed deadlines
• Scheduled independent backlog review sessions with technical team to clearly articulate and define user stories to ensure alignment with overall product vision
• Provided support and guidance to development team on day-to-day basis as well addressed queries raised by internal teams related to product features and functionality
• Proactively identified and mitigated any development roadblocks to ensure alignment with overall product vision
• Conducted feasibility analysis, developed user stories and defined acceptance criteria for new features and refined user stories with team as part of scrum.
• Participated in all Scrum ceremonies such as Sprint planning, Sprint retrospective, Sprint demos and Backlog refinement
• Defined OKR’s for each quarter and its associated roadmap milestones
• Spearheaded creation of product mockups and prototypes by working closely with UI/UX designers
• Assisted QA in facilitating testing of products and its features including user acceptance testing, as well as actively participated in resolving defects in conjunction with developers
• Managed releases and communicated release plans to key stakeholders
• Ensured that required technical documentation on developer portal and guides were updated with new feature enhancements prior to releases
• Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
• Reduced time-to-market by effectively coordinating resources, tasks, and timelines within team.

Tools: JIRA, Confluence, HP ALM, Visio, Agile and Hybrid methodology.

As a Business Systems Analyst/ Technical Product Owner worked on analyzing, designing, and delivering custom solutions for COTS Identity and Access Management application (Aveksa by RSA) and ROC (Reusability Operation Component) an ETL in-house built system

• Delivered high-level solutions, process flow diagrams, detail design specifications, user stories and context diagrams
• Converted business requirements into functional solution designs (System Design Specification document) to be shared with development
• Performed GAP and Risk analysis of existing system to evaluate benefits of new features
• Validated feasibility of requirement and its solution via Proof of concept (POC) producing wireframes and process modeling (UML)
• Developed test strategies and test cases for user acceptance testing (UAT) and business acceptance testing (BAT)
• Eliciting and documenting complex business needs which helped in development of AS IS and TO BE process flows and other artifacts
• Worked closely with technology Project Managers, Delivery / Partner Management, Business Analysts, Testing/Quality Assurance teams, sponsors, and relevant stakeholders to clarify requirements, develop technical plans and strategies
• Lead creation of solution options decks to be presented to business executives as well as technology teams for direction
• Produced estimates for new projects and initiatives for functional requirement and design component of plan working with involved team members and stakeholders
• Met key project milestones and delivered project solutions on time, within budget while adhering to strict corporate quality and security standards
• Reviewed technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed

Tools: Java, Oracle, jQuery, JSP, JavaScript, WebSphere, MS SQL, C# (.NET), JIRA, HP ALM, Agile & Waterfall Methodology.

As Technical Consultant/Business Systems Analyst worked on analyzing vendor’s requirements and providing recommended technology solutions for varieties of e-commerce payment solutions, as well as worked on developing new features for an in-house built vendor integration tracking system

• Assessed, researched, and analyzed business and system needs, explored alternative options to recommend technology solution which met vendors’ needs and project life cycle
• Assisted in integrating APIs into vendor’s system and managing e-Commerce payment solutions
• Contributed to walk-through reviews of business specification, technical specifications, programs, and test plans
• Participated in due diligence sessions to capture current state and future state and did Gap analysis of both states through process modeling (UML) and capturing detail requirements
• Worked with QA team to design test plans and test cases for User Acceptance Testing
• Facilitated small to large group meetings for requirements gathering, technical designing, decision making, and problem solving
• Managed projects for external ISV and ensured quality development of product for timely delivery of finished product
• Maintained technical documentation and guides for Moneris transaction API’s
• Developed and integrated new features and functionalities on MONIT (Moneris Integration tracking tool) using .NET and MYSQL to track and manage integration projects
• Developed a demo testing web application using MVC framework on .NET (C#) platform which provided ability to test multiple eSelect Plus platform products
• Raised and logged defects in HP Quality System by listing steps to reproduce errors and prioritizing bugs based on their severity

Tools: JAVA, .NET, C#, ASP, CSS, HTML, JavaScript, JSON, PHP, Entity Framework, MYSQL, GIT Hub, Waterfall methodology.

As a Developer worked on developing new features and maintaining OHISS web application

• Analyzed and developed new functionalities on multi-tier web application using MVC framework in Java (J2EE)
• Integrated new features on standalone mobile application of OHISS using Java Swing
• Transferred and analyzed data stored in mobile application database (Apache Derby) to main application database (Oracle 10g) using XML
• Developed complex SQL scripts to insert/modify Data for Oracle 10g database
• Generated new and modified existing PDF reports using iText (Programmable PDF software tool)
• Generated JSP on Apache Struts framework
• Identified and managed defects within application using Clear Quest
• Set up development environment, installed and configured WebSphere server 6.1 integrated within RAD
• Deployed application to UAT environment on WebSphere server 6.1
• Produced proposal documents to implement new functionalities within application
• Modified User guide and created Readme documents for new functionalities integrated within application
• Scheduled and coordinated meetings with business clients to discuss new requirements

Tools: Java (J2EE), JSP, Apache Struts, Oracle 10g, Swing, Apache Derby, Clear Quest, iText, XML, RAD (Rational Application Developer), jQuery, WebSphere 6.1, Agile & Waterfall development methodology.