Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
SOFT - SKILLS
Projects
References

Jainil Thakkar

ON

Overview

5
5
years of professional experience
3
3
Certificate

Work History

Cards Advisor

Royal Bank of Canada
02.2024 - 08.2024
  • Educated clients on responsible credit usage, promoting long-term financial stability and success.
  • Analyzed clients' financial situations to provide tailored recommendations, ensuring optimal credit health.

Customer Service Representative

TTEC
07.2021 - 05.2024
  • Provided Tier 1 support to approx. 50 people daily through desk side support service and screen monitoring systems.
  • Ran T-SQL queries to track checks sent out, betting outcomes; bet-slip data extraction and etc. for all consumers records.

Merchandising Specialist

Walmart
10.2019 - 07.2021
  • Organized meetings for up to 8 staff members to discuss upcoming promotions, key strategies and tasks
  • Drove up dry-foods department sales by 22% in golden quarter by merchandising on just 5 products.

Education

Bachelor of Science - Computer Science & Mathematics

University of Manitoba, Winnipeg, MB
12.2024

Skills

  • OOP
  • MERN STACK
  • Testing and debugging
  • Git proficiency
  • Docker, OpenShift
  • Front-end Frameworks
  • JavaScript, TypeScript, Nodejs
  • Programming Languages: Java, JS, Python, SQL

Timeline

Cards Advisor - Royal Bank of Canada
02.2024 - 08.2024
Customer Service Representative - TTEC
07.2021 - 05.2024
Merchandising Specialist - Walmart
10.2019 - 07.2021
University of Manitoba - Bachelor of Science, Computer Science & Mathematics

Certification

  • Full Stack Developer, IBM Skills Network
  • Data Base Administrator, MSSQL
  • Python- Udemy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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SOFT - SKILLS

Considering the tops skills are the most important part of the job, these are my top ones to name the few of many. 

  • Adaptability
  • Eye for Details
  • Respectful & Team Player
  • Leadership & Time Management


Projects

  • Database (SQL): Block chain 26GB DB Querying, Management & Reporting.

      We imported & mapped the database. Prepared t-sql queries to find unusual data packets. Improvised queries to run efficiently. 

  • Dev: Contribution to web-app development in full SDLC: Cloud Excel web app for internal employees.

     We prepared a cloud excel app using MERN for internal employees so to avoid data sharing to already in market excel apps. 

  • AI: Iteration of Q-value using Q-Learning Algorithm & Automated CSP lightbulb problem-solver

     As a part of academic work; prepared the code in .py to get q-values using q-learning algorithm. 

  • Trash Collector for C-language (https://github.com/3004-3011/TrashCollectionAlgorithm)

    C-language does not have any garbage collector by default in its framework. 

References

References upon request available from my previous work place, academics and tech community in Winnipeg. 

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Jainil Thakkar