Detail-oriented financial advisor with strong organizational and problem solving skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Cards Advisor
Royal Bank Of Canada, RBC
09.2022 - Current
Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
Client service orientation,driven to meet needs and resolve financial issues.
Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Managed calls effectively by closely monitoring client portfolios and look out for sales opportunities.
Office Administrator
Allure Shade Systems Inc.
08.2020 - 03.2022
Streamlined office processes by implementing efficient organizational systems and digital tools.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
Guest Service Officer
Plaza Premium Lounge (Toronto Pearson Intl Airport)
10.2017 - 03.2020
Assisted guests by furnishing information and directions to various areas of the airport
Greeted daily passengers at check-in, offered assistance and answered questions to build rapport and retention.
Open and distributed regular and electronic incoming mail and other material and co-ordinate the flow of information
Maintained front desk responsibilities and handled all daily reports
Ordered office supplies and maintained inventory.
Education
Post Graduate Diploma - Wireless Networking
Lambton College of Applied Arts and Technology
Mississauga, ON
Bachelors of Engineering - Electronics and Communication
Punjab Technical University
Skills
Active listener
Friendly and professional telephone communication
Technical troubleshooting
Detail oriented and innovative
Effective time management
Languages
English
Hindi
Punjabi
Timeline
Cards Advisor
Royal Bank Of Canada, RBC
09.2022 - Current
Office Administrator
Allure Shade Systems Inc.
08.2020 - 03.2022
Guest Service Officer
Plaza Premium Lounge (Toronto Pearson Intl Airport)
10.2017 - 03.2020
Post Graduate Diploma - Wireless Networking
Lambton College of Applied Arts and Technology
Bachelors of Engineering - Electronics and Communication
Functional Lead and Technical System Specialists at Royal Bank of Canada, RBCFunctional Lead and Technical System Specialists at Royal Bank of Canada, RBC