Hilda Ogbegie

Personal Support Worker

Promenade Senior Living Retirement Residence

03.2019 - Current

Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Liaised with key accounts to deliver targeted administrative household support.
Maintained strong connections within caregiver community to gain continuous knowledge.
Handled incoming mail, bills and invoices and completed appropriate actions.
Enhanced patient comfort by providing compassionate and attentive personal care.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Coordinated transportation services for clients'' medical appointments or social engagements as needed.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Documented vitals, behaviors, and medications in client medical records.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted with daily living activities, running errands, and household chores.
Monitored clients' overall health and well-being and noted significant changes.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Participated in ongoing professional development opportunities to stay current on industry trends and best practices in personal support work.
Entrusted to handle confidential and sensitive situations in professional matter.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Advocated for client rights and autonomy while navigating the complexities of various healthcare systemssettings.
Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided safe mobility support to help patients move around personal and public spaces.
Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Guided patients to restroom to support bladder and bowel relief requirements.
Completed regular check-ins and progress report for each client.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.